Video
PegaWorld iNspire 2022: SSCL Service+ Crushes Complex Business Services for Government
In this session, Shared Services Connected Limited (SSCL) will share its Service+ innovation – powered by Pega Customer Service™. The new tool was created using design thinking in collaboration with SSCL’s frontline contact center agents and the SSCL innovation team to deliver personalized user Microjourneys®. Service+ is supporting journeys across HR, Payroll, Recruitment, and Finance. Learn how these solutions are supporting requirements from 22 government agencies and are now developing a strategic partnership, enabling SSCL to resell these solutions across sectors with the Pega Marketplace.
Tags
Recursos relacionados
Pesquisa e insights recomendados
Veja o que há de novo, o que vem a seguir e o que está em alta no momento.
Por que a Pega?
Um software extraordinário não é nosso único diferencial.