Pega Payment Exceptions for Commercial Banking

KEY CHALLENGE

Manual work processes and disjointed business systems delay real-time resolution for investigations across payments, Nostro and treasury operations. The result is lengthy and error-prone operations that increase costs and risk, and jeopardize the customer experience and profitability.

THE SOLUTION

Pega Payment Exceptions for Commercial Banking delivers the Power to Simplify™ payment investigations, Nostro and treasury-servicing operations by managing investigations throughout their lifecycle, aligning day-to-day work to strategic goals and customer expectations. Using Pega, wholesale banks, corporate, correspondent and institutional clients can conduct investigation operations more efficiently, increasing profitability and the quality of the customer experience.