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Case Study

Pega Modernizes the Claims Customer Experience

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Insurance is shifting from a risk and product centric business to a customer centric business. The Amazons of the world have set the bar for how companies should interact with their customers. They personalize interactions, anticipate needs, allow customers to seamlessly conduct business across channels, proactively keep customers informed of status and position themselves for the next sale. Learn how Pega enables the modern-day claims customer experience through a single, powerful, unified platform.


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Product Area: Customer Service Solution Area: Customer Service Topic: Customer Service

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