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Pega Infinity Revealed

Hear highlights from Kerim Akgonul’s introduction of Pega InfinityTM, the industry's only unified offering that connects front-end digital customer experiences with back-end process automation.

Watch the full keynote to learn how Pega InfinityTM enables organizations to engage without limits, automate from end to end, and Build for Change®.


It is time for the next generation of enterprise software that can bring together artificial intelligence and robotic automation. Enterprise software that can bring together customer engagement and digital process automation. Software that empowers digital transformation. Software that is limitless, that is continuous, future proof.

Pega Infinity is the only CRM solution with robotic automation that is fully baked in. Pega Infinity is the only no code platform with robotic automation that is fully baked in. Pega Infinity is actually built on top of the AI capabilities that we've had with Pega 7. Where our customers are using that Pega AI to engage with one and a half billion consumers across the globe. We give you extremely clear visibility so that you can see how your application actually engages and interacts and connects to all the different systems in your eco system. You can use Pega Infinity with new ways to engage with your customers using artificial intelligence capabilities. New ways you can automate your business using robotic automation. New ways to build and innovate enterprise applications that are limitless.

We are very excited about Pega Infinity. This is the biggest software launch we've ever done, but more importantly, we are every excited about the impact that Pega Infinity can have on your business and on your customers.


Product Area: Platform Solution Area: Customer Engagement Topic: Digital Transformation

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