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Pega GenAI™

Unlock understanding with Pega GenAI Analyze™

Gain contextual insights, instantly.
Drive better outcomes, faster.
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Pega GenAI Analyze™ transforms your questions into insights, reports, and summaries that tell a cohesive story and inspire high-impact action.
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Make your data work for you

Imagine being able to ask your data for insights using natural language. How about receiving context-rich guidance or summaries to help you advance a sale or assist a customer? With GenAI Analyze, the impossible is now possible.

How Pega GenAI Analyze helps your teams do more

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Operations

Chat with your data and gain insights fast
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Customer service

Gain instant context with automated summaries
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Sales

Save time with automated meeting prep

Pega GenAI Analyze empowers employees across your organization – from operations to sales and service teams.

Understanding data is more important than ever, but not everyone on your operations team is a data scientist. That’s not necessary with Pega GenAI Analyze. Your employees can chat with their data and instantly receive answers accompanied by easily digestible visualizations.

Available on the Pega Platform™

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Contact center volumes are high – and so are customers’ expectations for fast, knowledgeable service. When starting an interaction, contact center agents need to quickly understand the context of the customer inquiry. Pega GenAI Analyze provides agents with easy, context-rich interaction summaries so they can hit the ground running.

Available in Pega Customer Service™

Stylized screenshot of Pega GenAI Analyze showcasing its customer service capabilities

Building relationships with customers is critical to your business, but your sales team is busier than ever. Pega GenAI Analyze assists sellers by generating on-demand briefings, talking points, and summaries for their meetings – making every seller your best seller.

Available in Pega Sales Automation™

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Achieve more with Pega GenAI Analyze

Pega GenAI Analyze™ is now available in Pega Platform™, Pega Customer Service™, and Pega Sales Automation™ as an add-on.

Find out how you can drive productivity by summarizing and building insights around cases, data, meetings, and conversations.

Request a demo
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