Skip to main content

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice

Webinar

DAK Success Story: Next Best Action in Practice of Customer Consulting - Success Factors

At DAK Gesundheit, an NBA process was successfully introduced in reactive telephony. This enables customer advisors to suggest complementary consulting topics for ongoing customer dialogs. In addition to technical implementation, other factors are crucial for success. In this breakout session, you will learn what these factors are and how they are dealt with.


Tags

Topic: AI and Decisioning Topic: Customer Engagement Topic: Digital Transformation

Related Resources

AI in Innovation

Unleash the power of AI innovation

Learn about enterprise AI and how it'll drive the future of business outcomes.

Why Pega

Why Pega?

Uniquely powerful software isn’t the only thing that sets us apart.

Share this page Share via x Share via LinkedIn Copying...