Webinar on-demand | 34:55
DAK Success Story: Next Best Action in Practice of Customer Consulting - Success Factors
At DAK Gesundheit, an NBA process was successfully introduced in reactive telephony. This enables customer advisors to suggest complementary consulting topics for ongoing customer dialogs. In addition to technical implementation, other factors are crucial for success. In this breakout session, you will learn what these factors are and how they are dealt with.
Related Resource
Prodotto
La progettazione delle app, rivoluzionataOttimizza la progettazione dei flussi di lavoro, in modo rapido, con la potenza di Pega GenAI Blueprint™. Imposta la tua visione e assisti alle creazione istantanea del tuo flusso di lavoro.