Pega Community Forum - Deutsche Bahn: The cards are being reshuffled - how artificial intelligence will influence make-or-buy decisions in the future

When digitizing processes, there is always a comparison between the use of standard software and the individual implementation on a workflow platform. With the rise of artificial intelligence, there is a completely new way of looking at this comparison. Especially in connection with the use of the powerful and established workflow platform Pega. Dirk Boening-Corterier, Product Owner Workflow-/Case-Management, DB Systel, provides impulses for future strategic decisions that use the new possibilities of technology to accelerate the digitization of processes.