To make a bigger impact, think microjourneys
What are “microjourneys”? And why do you need to optimize them if you want to work smarter and build better customer relationships? Watch as Alan Trefler, Founder & CEO of Pegasystems, unpacks the term on the main stage at PegaWorld 2019.
Want more groundbreaking insights from Alan? Watch his full keynote.
Product Area: Platform
Topic: Case Management
Challenge: Operational Excellence