The Future of AI and Automation

Join Don Schuerman, Pega’s CTO, as he helps us make sense of the future, shares his insights on topics like the Autonomous Enterprise and generative AI, and how the nature of enterprise IT is evolving into the Autonomous Enterprise.

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Transcript:

We did a survey. We talked to about 600 of your peers and 88% of them said that in the next 10 years, they will either be or be well on their way towards an autonomous enterprise. 75% percent of them said that AI will play a major role in their business in the next five years, but only 33% of the people that we talked to said that they are ahead of their competition in harnessing the power of AI and automation.

If you've walked around the innovation hub saw Karim and Rob's keynotes with the breakouts, you're finding a lot of those ingredients in the Peg Infinity platform, AI-powered decisioning, workflow automation, rules, process mining, the Constellation UI, the DX API, Cloud, the work we're doing with PegaGenAI. You've got this incredibly well-stocked pantry for the autonomous enterprise, and we've got you the architecture so that you can put it together in the right way.

That layer cake structure that Alan talked about, that organizes all the pieces that you need, so you have a comprehensive set of what you need to describe your decisions and your workflows organized for reuse and variation. A center-out architecture so that you can run this stuff in a way that it works across all the different channels that you have, process fabric, and a low-code app factory so that you can work in a distributed way, but connect up what people are doing and ensure that your developers are following best practices.

This is what we've built the low-code platform for AI-powered decisioning and Workflow automation, to bring you towards this autonomous enterprise so that you have everything you need, and that architecture is also key to how we're going to be able to help you harness the power of generative AI.