Evolve for Government: Enhancing the Professional Licensing and Certification Process
The government regulation of licensed professionals is a constantly evolving landscape. As regulators who manage these processes, government agencies are used to adapting and making the necessary changes to maintain efficiency. Your Business Process Management (BPM) software should be just as responsive.
Advantages of an agile platform include improving your customer experience, supporting employee efficiency, ensuring data integrity for informed policymaking, and creating a stronger, more reliable structure for everyone involved. The State of Vermont’s Office of Professional Regulation recently made major modernizations to its professional licensing software that support the State’s ability to serve licensees and achieve its public protection mission – and it couldn’t have come at a more critical time.
Learn how, in response to COVID-19, quick updates from Bresatech combined with Pega’s agile, low-code software allowed the Vermont Office of Professional Regulation to rapidly implement the State’s emergency policies.
PegaWorld iNspire | May 4, 2021
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