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Customer Engagement Summit Detroit 2019: Transforming Aftersales: How to Ensure Aftermarket is not an Afterthought

In a recent panel discussion moderated by Carolyn Rostetter, Senior Director, Industry Principal, Manufacturing & High-Tech, Pega, four aftersales experts shared their digital transformation strategy and the journey, along with the key challenges and industry trends that they dealt with along the way.


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Product Area: Platform Solution Area: Enterprise Modernization Solution Area: Sales Effectiveness Topic: Digital Transformation

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