Event Presentation | 33:02
Customer Engagement Summit Detroit 2019: Transforming Aftersales: How to Ensure Aftermarket is not an Afterthought
In a recent panel discussion moderated by Carolyn Rostetter, Senior Director, Industry Principal, Manufacturing & High-Tech, Pega, four aftersales experts shared their digital transformation strategy and the journey, along with the key challenges and industry trends that they dealt with along the way.
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