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Amplify Customer Self-Service with AI and Automation

Customer self-service is broken. Numerous channels are available, and while 82% of customers are willing to use it – 46% don't expect it to work. The solution? Using AI and automation to power the right kind of self-service.

Join Pega Senior Product Marketing Manager Ismath Mohideen and CX Evangelist James Dodkins and discover strategies to offer effective self-service, on any channel.

Want to provide fast resolutions, every time? Watch this webinar on-demand to learn how to transform self-service.


Topic: AI and Decisioning Topic: Customer Service

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