Amplify Customer Self-Service with AI and Automation
Customer self-service is broken. Numerous channels are available, and while 82% of customers are willing to use it – 46% don't expect it to work. The solution? Using AI and automation to power the right kind of self-service.
Join Pega Senior Product Marketing Manager Ismath Mohideen and CX Evangelist James Dodkins and discover strategies to offer effective self-service, on any channel.
Want to provide fast resolutions, every time? Watch this webinar on-demand to learn how to transform self-service.