Presentation
4UM: From Provider to Patient-Efficient, Compliant, & Complete (Presentation)
Highmark Health solutions successfully implemented a multi-client utilization management offering for commercial and government programs with Pega Care Management, while maintaining strong member and provider relationships along the way. See tips from their journey in the selection, build, and deployment of Pega's Care Management capabilities.
Industry: Healthcare
Product Area: Customer Service
Topic: Customer Service
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