Pega for Financial Services

Pega Credit Risk Management

Deliver the missing fundamental element of exceptional customer service.

"With Pega, we reduced risk. We eliminated workload, eliminated paper. We increased managing the processes more effectively. Most of the processes we improved more than 30 percent. For the letter of guarantee, we reduced net processing time by 50 percent."
Pega Marketing: Next Best Action

Clear and objective credit risk decisioning

Move away from a separate “critical-path” risk assessment to a clearer, integrated and consistent and more objective customer journey by bringing credit appetite and analytics outputs directly into the front office.

Pega Marketing: Strategy

Delight customers with
omni-channel consistency

With Pega, your bank’s customer interactions transition seamlessly across channels and devices without ever losing context of the conversation and goals.

Credit Risk Management f3

Integrate brilliantly with
whole-bank collaboration

Supercharge your business by connecting your risk management functions with marketing, sales, and the wider business. Pega enables you to organize and collaborate across silos to establish a front office approach to risk.

Pega Marketing: The Customer Decision Hub

Make better decisions with
the Customer Decision Hub

Blend risk management with your offerings, marketing, sales, and pricing to win over ever-more-demanding customers. The Pega Customer Decision Hub acts like a brain, with massive memory and powerful predictive, real-time marketing intelligence.

Streamline workflows with
dynamic case management

Anticipate change, enhance service levels, and free up time for your relationship managers and risk officers by connecting your processes, workflows, and existing systems. Audit trail information, versioning, and governance are all managed by the Pega platform.

See how Pega can help your business

Talk to an expert and see how Pega can transform your customer experiences with next-generation software applications and solutions.