Governments at every level are being challenged to modernise legacy IT systems. Now comes pressure to offer digital government services. Which takes priority?
The answer is both. With Pega, government organisations can use technology to develop proactive and digital government services – outside in, from the perspective of the constituent - while modernising.
During the session you will hear:
How IP Australia digitally transformed their operations and established a modern, agile business environment for its workforce and customers to realise efficiencies in the services offered to them.
How you can address your most pressing business issues, including modernising systems and operations and delivering citizen-focused service by streamlining complex case management and robotic automation.
Tuesday October 11, 2016 7.45am - 9.00am
1 London Circuit
Studio Room 2&3
Canberra ACT 2601 Website