Pega Community Forum 2023

Ileana Honigblum is responsible for the sales of Pegasystems in the DACH regions. She has been in the IT/software industry for over 20 years, helping customers transform through technology. She also has more than 10 years of experience in management and leadership positions, leading teams and organizations of varying sizes, skill sets and seniority. Ileana is passionate about developing people, helping others succeed and believes in diversity of ideas as an engine for growth and innovation.

Don Schuerman is CTO and Vice President of Marketing and Technology Strategy at Pegasystems, responsible for Pega's industry-leading low-code platform for AI-powered decisioning and workflow automation. He has over 20 years of experience delivering enterprise software solutions for Fortune 500 organizations, with a focus on digital transformation, mobility, analytics, business process management, cloud and CRM. Don has led enterprise software implementations and provided technology and architecture consulting to senior business and technology executives from Fortune 500 organizations, including American Express, Citibank, JP Morgan Chase, and BP. Don holds a BS in Physics and Philosophy from Boston College.

As Chief Technical Systems Officer at Pegasystems, Frank Guerrera is responsible for Global Support and Operations of the products built on the Pega Infinity™ Platform. He leads the team of engineers, program managers, and architects, building and deploying scalable, reliable cloud services.
Frank joined Pegasystems in 2017 and has more than 25 years of experience in technology operations and engineering. Frank is focused on driving a Proactive Service Model that aligns with an As-a-Service company and has held similar senior roles, successfully driving the transformation and growth of leading software-as-a-service (SaaS) vendors.
Previously, Frank was vice president of SaaS services at Hewlett Packard Enterprise (HPE), senior vice president of global infrastructure operations at Salesforce and vice president of cloud services at Nuance Communications. Before that, he held C-level roles at several technology organizations and operational positions at industry-leading corporations, including State Street, Reuters, Fidelity, and JP Morgan. Frank holds a degree in Business Administration from the College of Technology at the State University of New York – Farmingdale.

As the Business Owner of the Digital Hub HR Enabling, Ralf Lillig is responsible for around 140 people and 15 IT systems to run the HR workflow world inside DTAG. Main effort lays on the ramp-up of the Pega platform called HRcules (HR customer less effort system). Together with 6 DevOps teams the migration of altogether >800 processes from an old environment to a state-of-the-art system environment is driven. Besides that, HR Enabling also has a stake in surrounding systems along the value chain from scanning / OCR up to ePersFile for final archiving.

Ralf Lillig has a strong background working in the interface between business and IT: More than 10 years he worked in the Shared Services of Deutsche Telekom in the areas of Procurement, Finance and HR as a Management Consultant at Detecon and diverse leadership positions inside DTSE itself. Additionally, he gathered 4 years experiences inside German armed forces to develop logistic IT solutions like a movement coordination system.

As the Lead IT Architect for the HUB HR Enabling, Karsten Fröschke is responsible for driving and steering the architectural evolution of the HR Systems. These systems provide functionalities and capabilities for the internal HR Services offered by DTSE.
Karsten Fröschke has over 20 years of experience working in various companies and positions within Deutsche Telekom AG. He began his career at DTAG during his studies and has since then progressed from a web developer to a technical consultant specializing in SAP HCM. He later became a Solution Architect for the internal IT Services of DTAG, focusing primarily on SAP HCM and SAP Success Factors, as well as Salesforce and other software solutions.
In 2016, Karsten joined a restructuring project with the objective of finding a new software application to replace a part of the current HR Service landscape, which had been in use for over 20 years. The goal was to modernize these services and prepare them for the future, while also expanding their reach to a wider scope of customers. It was during this time that Pega emerged as a candidate for the HR architecture, positioned as the future platform for HR service delivery.

In the current position, Priyabrata is primarily responsible for the Rabobank Pega Smart Investigate platform. He leads the team of engineers building / re-building, cloud service migration. Priyabrata is with Rabobank since 2020. He has been working with Pega technology for 15 years. Priyabrata is focused primarily on design and adoption plans for Payments regulatory changes, migration to Pega cloud software as a service, process improvements in Rabobank Smart Investigate product.

Before joining Rabobank, Priyabrata worked closely with several banking and financial industry leading organizations including UBS, Credit Suisse, BNY Mellon in several Pega solutions for different areas like Payment Processing, Lending, Customer onboarding etc.

As Product Owner of Pega Smart Investigate in the Payments Domain of Rabobank, Tim Blonk is responsible for enabling the Operational departments customer excellence on their Payments Investigation and related payments processes. Recent Pega projects in this role are the Swift ISO migration and the journey to the Pega cloud.

In the last 12 years Tim has worked in the Payments domain of the Rabobank. By working in several roles in different parts of Payments Tim gained experience in areas, like Payments processing, a Trade Renewal project, Application development and datamigration. Always with the primary focus on product improvement and optimization of application usage.

Before joining Rabobank Tim worked for 13 years in the logistic domain. Like in EMEA fulfillment of Sun Microsystems and Oracle. With experience in Supply Chain and Revenue Optimization, as a Customer Relation Manager and responsible for several software migration projects.

As Teamlead SCM E2E Integration at Siemens AG, Sven Stöber drives digital End to End Ecosystem integrations within strategic procurement area across Siemens Business companies. He is responsible for “Integrated Sourcing” and “Integrated Supplier Master Data Management” products as well as P2P Strategy-to-Contract and Procure-to-Receipt “Indirect” processes across Businesses in global Siemens Business Transformation Program. Sven joined Siemens in 2016 and has more than 20 years of experience in SCM/ procurement processes and digital solutions. In cooperation with Siemens Business companies he has developed multiple E2E solutions to integrate Ecosystems and automate digital end-to-end sourcing journeys.

Previously, he was in the Consulting area supporting various clients on their SCM digital journeys. He studied Business Administration at Philipps University in Marburg.

As Senior SCM Digitalization Expert at Siemens Mobility, Udo Sasse drives digital End to End solutions for strategic procurement area within Siemens Mobility. Moreover he is responsible for Source to Contract Processes of business type “Project” within global Siemens Business Transformation Project.

Udo joined Siemens in 2022 and has more than 12 years of experience in procurement processes and digital solutions. In cooperation with Siemens Supply Chain Management, the business units and an external service provider he has developed a Pega solution to automize the process of price updates.

Previously he focused on digital solutions and procurement processes within Automotive business in varying positions. He studied information and communication technology at Friedrich-Alexander University in Erlangen.

As the head of Digital Decisions and Case Mgmt. at Arbetsförmedlingen, Stig Martinsson is responsible for the Pega implemention as a whole at Arbetsförmedlingen. He leads the transformation from a case worker centric business model built on full stack legacy systems to a customer process and case driven business model built on Pega. Stig has been on-board with Pega at since day 1 at Arbetsförmedlingen (about 4,5 yrs ago).

Together with a strong management team and 12 Pega scrum teams on-site, Arbetsförmedlingen has now passed the half way milestone into the transformation. Stig is here today to share their story. Stig joined Arbetsförmedlingen in 2011 and has more than 23 years of experience in software development and operations. And more than 13 years in leading roles. Before Arbetsförmedlingen, Stig has been working in the gaming industry och as a consultant, in different roles such as lead developer, architect and project manager. Stig holds a master’s degree in Information Technology from the University of Umeå, Sweden.

With a Bachelor Degree in Computer Science, Fadi has 25 years of experience in Business Analysis & Consulting. Prior to joining T-Systems, he has worked for international companies such as e.g. FedEx & Microsoft. He has joined T-Systems in 2010 and mainly worked on projects for international customers such as Shell, ThyssenKrupp, Daimler & Airbus. With his ‘Design Thinking Mindset’, he knows exactly what it takes to deliver an end-2-end solution for the appropriate customers. His secret success recipe is “Think from Customer’s Perspective”. Currently, Fadi is focusing 100% on delivering automation solutions, using Pega Platform, internally within Deutsche Telekom AG and its subsidiaries and on the external level, working on different automation initiatives within the German Public Sector. Besides his technical engagement, he is helping the sales team in winning new deals by providing technical Presales support.

With a diploma in telecommunications engineering plus a master's degree in Science Marketing, Christine also excels as a systemic coach. She has a strong and long lasting history in driving innovation and digitalization, initially focusing on transmission and contributing to the German Industry Initiative "Smart Service Welt" under the Ministry of Economics (shortform in German: BMWI). Her expertise spans Industrial Internet (I 4.0) realms such as e.g. Smart Farming, Smart City, Mix Sigma, and Digital Twin Intelligence. Currently, Christine is both Tribe Lead for iBPMaaS and Pega Partner Manager, further solidifying her role as a dynamic industry leader.

Fred Cuny is Senior Director Solutions Consulting DACH at Pega and is Pega's tech lead in the region. Together with our clients, his team is shaping the automation, customer service and decisioning solutions of the future! Fred has 20 years of experience in IT and digital strategy and reorganization of IT and technical areas. Passionate entrepreneur and tinkerer, Fred had the chance to start two companies specifically focused on building Agile organizations, developing digital skills and implementing Design Thinking oriented projects. Fred is our Master of Ceremony for the Pega Community Forum!