Evolve Asia Pacific Government
A big thanks to all the government speakers, thought leaders, and attendees who made our interactive summit such a success. Weren’t able to join us? Want to relive your favorite sessions?
Innovation to put citizens front and centre
From disconnected online experiences to service centres under intense pressure due to unprecedented demand, Government is facing many challenges across front and back-office functions. As online services and digital experiences are now critical for citizens, it’s imperative that the public sector continually improve their systems to aid communities through crisis and recovery.
Digital service delivery is far too important to wait for large-scale, high risk digital transformation. Beyond COVID times, government agencies must continue to innovate and modernise, supporting and guiding citizens as they navigate through a new economic future.
Pegasystems’ 2nd Annual Evolve for Government APAC event has been designed for you to learn how industry is partnering with Government to deliver meaningful outcomes for citizens. By transforming real-time data into actionable insights, digital and technological innovation can inform decision making, improve service delivery and drive public sector productivity. By exploring case studies from Government of the APAC region, discover how your agency can elevate its digital transformation strategy to provide seamless support to citizens in the post-pandemic recovery.
Identifying and Responding to Emerging Trends in Government IT Acquisition
Stephanie Woerner, Research Scientist, MIT Sloan School of Management, Cambridge
Francis Carden, VP Intelligent Automation & Robotics, Pegasystems
Andrew McGlone, Senior Director Product Marketing, Intelligent Automation, Pegasystems
The Mission to Humanise
Dr Ian Opperman, Chief Data Scientist, NSW Department of Customer Service
Vicki Wood, Group Lead for Customer Engagement Engine Delivery, Commonwealth Bank of Australia (CBA)
Matt Nolan, Head of Decision Science, Pegasystems
Reusable Digital Platforms
Rob Bollard, Director, Industry Principal - Public Sector APAC, Pega, Former CIO, IP Australia
Dan Smith, Managing Director - Technology Services Lead, Accenture
Global Panel Discussion
The Future of Digital Government
Doug Averill, VP, Global Industry Market Leader - Public Sector, Pegasystems
Ben Leech, Digital Sourcing Solutions, Digital Transformation Agency (DTA)
Rhiannon Lawson, Head of Standards, Centre for Digital Public Services, Wales
Digital Transformation Best Practices. The Pega Way.
Pega: Your Digital Transformation Platform
The vision is there but transformations are complex undertakings, so how can Pega help in your transformation journey?