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Virtual Event

Evolve Asia Pacific Government

A big thanks to all the government speakers, thought leaders, and attendees who made our interactive summit such a success. Weren’t able to join us? Want to relive your favorite sessions?

Innovation to put citizens front and centre

From disconnected online experiences to service centres under intense pressure due to unprecedented demand, Government is facing many challenges across front and back-office functions. As online services and digital experiences are now critical for citizens, it’s imperative that the public sector continually improve their systems to aid communities through crisis and recovery.

Digital service delivery is far too important to wait for large-scale, high risk digital transformation. Beyond COVID times, government agencies must continue to innovate and modernise, supporting and guiding citizens as they navigate through a new economic future.

Pegasystems’ 2nd Annual Evolve for Government APAC event has been designed for you to learn how industry is partnering with Government to deliver meaningful outcomes for citizens. By transforming real-time data into actionable insights, digital and technological innovation can inform decision making, improve service delivery and drive public sector productivity. By exploring case studies from Government of the APAC region, discover how your agency can elevate its digital transformation strategy to provide seamless support to citizens in the post-pandemic recovery.

Featured Replays

Keynote Presentation

Identifying and Responding to Emerging Trends in Government IT Acquisition

Stephanie Woerner, Research Scientist, MIT Sloan School of Management, Cambridge
Francis Carden, VP Intelligent Automation & Robotics, Pegasystems
Andrew McGlone, Senior Director Product Marketing, Intelligent Automation, Pegasystems

Panel Discussion

The Mission to Humanise

Dr Ian Opperman, Chief Data Scientist, NSW Department of Customer Service
Vicki Wood, Group Lead for Customer Engagement Engine Delivery, Commonwealth Bank of Australia (CBA)
Matt Nolan, Head of Decision Science, Pegasystems

Case Study

Reusable Digital Platforms

Rob Bollard, Director, Industry Principal - Public Sector APAC, Pega, Former CIO, IP Australia
Dan Smith, Managing Director - Technology Services Lead, Accenture

Global Panel Discussion

The Future of Digital Government

Doug Averill, VP, Global Industry Market Leader - Public Sector, Pegasystems
Ben Leech, Digital Sourcing Solutions, Digital Transformation Agency (DTA)
Rhiannon Lawson, Head of Standards, Centre for Digital Public Services, Wales

Case Study

Centralising Data Acquisition Through the Water Added Value Environment (WAVE) Program

Jason Cross-Martin, Program Manager, Digital Customer Enablement, Water NSW

Deep Dive

Digital Transformation Best Practices. The Pega Way.

Pega: Your Digital Transformation Platform

The vision is there but transformations are complex undertakings, so how can Pega help in your transformation journey?

Reimagining Grants Management

Grants and other complexity associated with grants management by automating and streamlining processes.

Evolve Asia Pacific Government 2021 - Watch the Replays

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