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Virtual Event

Evolve Government Asia Pacific

A big thanks to all the government speakers, thought leaders, and attendees who made our interactive summit such a success. Weren’t able to join us? Want to relive your favorite sessions?

Digital Nations: Citizen Journeys | Operational Efficiency | Scalability

Empowering governments to effectively service the needs of their citizens

The COVID-19 crisis has presented the global public service with a once-in-a-century opportunity to modernise service delivery, internal operations and enterprise architecture to meet the fluctuating needs of citizens

Evolve Government has been designed to empower the public sector to leverage AI and intelligent automation technology to service the needs of their citizens and to make meaningful and measurable impact.

In its Asia-Pacific inauguration, Evolve Government builds on a range of global expertise to inspire the government to develop their digital service capabilities. Exploring an array of data, CX, RPA and IA case studies, Evolve Government is an intersectional review of innovation in digital civil service delivery.

Featured Replays


Crushing Complexity in a Dynamic World

Presenters: Luke McCormack, Pega and Rob Bollard, Pega


Tell Government Once: Reducing complexity to deliver citizen-centric services

Presenter: The Hon. Victor Dominello, Minister for Customer Service


ePlanning Phase 4NSW Department of Planning, Industry and Environment

Presenter: Kiersten Fishburn, NSW Department of Planning, Industry and Environment


Agency Modernisation to Improve the Customer Experience

Presenters: Elizabeth McNamara, FDA/CDRH and Justin Lewis Abold-LaBreche, IRS with moderator Doug Averill, Pega


Building a world class IP Rights platform to deliver outstanding organisational and customer success IP Australia

Presenters: Adrian Jacobs, IP Australia and Rob Bollard, Pega


Designing services that respond to life journeys and deliver citizen-centered value

Presenters: Lewis Clarke, Transport for NSW, Monique Hitter, Legal Aid NSW and Paul Dulfer, The Victorian Government's insurer and risk adviser and moderator Rowan Dollar, Public Sector Network

Next up: 2021

Interested in more virtual events to help drive your business' digital transformation?

Look forward to PegaWorld iNspire for a deep dive into all things Pega, our technology, and plenty else. See you next year!

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