OnStar

The Organization

OnStar, LLC, doing business as OEM Telematics Services, provides vehicle safety and security, emergency, navigation, connection, and diagnostic services for customers in the United States. The company's emergency services include automatic crash response, crisis assistance, and roadside assistance; security services comprise stolen vehicle assistance, such as remote ignition block, stolen vehicle slowdown, and theft alarm notification; and navigation services include turn-by-turn navigation and destination download. It also provides connections, including WiFi hotspot with 4G LTE, RemoteLink mobile application, hands-free calling, remote services, family link, and third party applications and services; and diagnostic services, such as diagnose and manage clients' vehicle health and maintenance, diagnostics reports, and dealer maintenance notification. The company was founded in 1995 and is based in Detroit, Michigan. OnStar, LLC operates as a subsidiary of General Motors Company.

  • Manufacturing & High Technology
  • Customer Service

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    Hear how OnStar is leveraging Pega decisioning in telematics to improve customer experiences.

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