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Case Study

Mondelez: Simplifying procurement workflows with Buyer Central

  • Multiple procurement applications made operations complex
  • Created Buyer Central to connect all applications
  • Decreased time buyers spend on administrative tasks

“We have high expectations of Buyer Central once it's fully developed. […] We are going to adapt our processes very fast using this tool. We are quite happy with the solution.”

The Business Issue

Mondelez International is one of the largest snack companies in the world. Its mission is to empower people to “snack right.” Within the organization’s global supplier management department, the objective is to maximize the value Mondelez’s vendors provide to the organization. To fulfill this objective, Mondelez employs a strategy of using multiple best-in-class software solutions for specific processes in procurement.

While this strategy produced good results, it also increased the complexity of operations, making it difficult to trace a project across multiple systems. In addition, duplicate data entries across systems were becoming a problem.

Mondelez International needed an application that enabled the global supplier management team to interconnect core procurement applications.

The Solution

Mondelez created Buyer Central, powered by the Pega Platform™, as an orchestration layer on top of its best-in-class applications. With Buyer Central, projects can be tracked across all systems, preventing duplicate entries of information. The dashboard within the system enables buyers to quickly know which applications are relevant to them.

The Results

Buyer Central is an ongoing project for Mondelez. So far it has achieved:

  • Total visibility from start to finish
  • A more intuitive end-to-end sourcing process
  • Less time spent by buyers on low value-add work
  • Better end-to-end project traceability
  • Real-time monitoring of processes

Related Resources

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Discover how you can open your applications to new integrations, data sources, and possibilities.

Rethink your business architecture with our Center-out™ approach. Download the eBook to learn more.

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Industry: Manufacturing Product Area: Platform Solution Area: Enterprise Modernization Solution Area: Operational Excellence
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