Pegasystems SmartBPM™ Solution — Smart Investigate — to Carry ''SWIFTNet-Ready'' Label

COPENHAGEN and CAMBRIDGE, Mass., Sep. 5, 2005 — Pegasystems Inc. (Nasdaq: PEGA) announced today that its SmartBPM Solution, Smart Investigate, has been awarded the SWIFTNet Ready Exceptions and Investigations 2005 label. As a result, Pegasystems products that offer SWIFTNet E&I support will now carry the "SWIFTNet-Ready" label. These products enable substantial improvements in straight-through processing (STP) for investigation handling.

While SWIFT estimates that only 5% of investigations are currently processed straight-through, they recently conducted a study which indicated up to 60% could be processed without manual intervention through the use of SWIFT-certified solutions, such as Pegasystems' Smart Investigate for Payments and SWIFTNet Exceptions and Investigations. The impact of this dramatic increase in STP could be an annual benefit of up to EUR 148 million industry-wide, according to SWIFT.

Lazaro Campos, Head of Banking Industry Division, SWIFT, said "The SWIFT certification is an important accomplishment, and we are pleased to certify Pegasystems as compliant with the new SWIFTNet Exceptions and Investigations message and business process standards. We believe new SWIFTNet-compliant solutions will deliver real value to the global banking community by driving STP to levels previously unattainable."

Pegasystems was selected as one of only four global vendors to demonstrate the new SWIFTNet E&I solution at this year's Sibos exhibition in Copenhagen. "We have years of experience providing Tier 1 banks and others unparalleled opportunities to add value to their investigations and other systems. We are delighted to receive this recognition," commented David Wells, Pegasystems Vice President and Managing Director, EMEA.

About Pegasystems

Pegasystems (NASDAQ: PEGA) develops strategic applications for marketing, sales, service, and operations. Pega’s applications streamline critical business operations, connect enterprises to their customers seamlessly in real-time across channels, and adapt to meet rapidly changing requirements. Pega’s Global 3000 customers include many of the world’s most sophisticated and successful enterprises. Pega’s applications, available in the cloud or on-premises, are built on its unified Pega 7 platform, which uses visual tools to easily extend and change applications to meet clients’ strategic business needs. Pega’s clients report that Pega gives them the fastest time to value, extremely rapid deployment, efficient re-use, and global scale. For more information, please visit us at

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