Pegasystems Hosts Asia-Pacific Seminars on Customer Service and Support for Securities Industry

CAMBRIDGE, Mass., May 29 — Pegasystems Inc. (Nasdaq: PEGA) today announced four seminars on using rules-driven process automation technology to drive processes associated with securities operations and how to apply this to Customer Relationship Management (CRM) strategies. The breakfast seminars will be held in Sydney, on June 13th at the Radisson Plaza Hotel and Melbourne on June 14th at the Sheraton Towers Hotel. Additional seminars will be held in Singapore on June 20th at The Westin Hotel and Kuala Lumpur on June 21st at The Renaissance Hotel.

Designed for fund managers, brokers and custodians, these seminars will discuss a number of key industry issues. These issues include the move to global T+1 settlements, automation, and handling of inquiries without manual intervention or re-keying of data, and how organizations can maximize client satisfaction and retention while helping to reduce risk and exposure. Other key concepts that will be covered include capturing business rules to drive change across the organization and over the Web to meet specific client needs; proactively managing client and vendor relationships to close the gap between front and back office; and helping to increase revenue by providing a single, succinct view of the customer.

Julian Hensman, Director of Pre-Sales, Pegasystems Europe, will be conducting these seminars. Since joining Pegasystems, Hensman has been involved in consulting and management in credit card, payments and securities orientated implementations. More recently he has taken a leading role in the Company's concentration on Product Development in these areas. Hensman is a member of the AIM Steering Committee, which is Pegasystems' project management methodology, and was instrumental in its creation.

To register, please contact Natalie Kirschner, Marketing & Alliance Manager, phone: +61 (02) 9251 7977 or email: [email protected].

Forward-Looking Statements

Certain statements contained in this press release may be construed as "forward-looking statements" as defined in the Private Securities Litigation Reform Act of 1995. These statements involve various risks and uncertainties which could cause the Company's actual results to differ from those expressed in such forward-looking statements. These risks and uncertainties include the impact of pending regulatory proceedings, difficulty in predicting the completion of product implementations and consequently the timing of revenue recognition, the inability to attract and retain key employees, reliance on key third-party relationships, management of the Company's growth, and other risks and uncertainties. Further information regarding these and other factors which could cause the Company's actual results to differ materially from any forward-looking statements contained in this press release is contained in the Company's Quarterly Report on Form 10-Q/A for the quarter ended March 31, 2001 on file with the Securities and Exchange Commission.

About Pegasystems

Pegasystems (NASDAQ: PEGA) develops strategic applications for marketing, sales, service, and operations. Pega’s applications streamline critical business operations, connect enterprises to their customers seamlessly in real-time across channels, and adapt to meet rapidly changing requirements. Pega’s Global 3000 customers include many of the world’s most sophisticated and successful enterprises. Pega’s applications, available in the cloud or on-premises, are built on its unified Pega 7 platform, which uses visual tools to easily extend and change applications to meet clients’ strategic business needs. Pega’s clients report that Pega gives them the fastest time to value, extremely rapid deployment, efficient re-use, and global scale. For more information, please visit us at

All trademarks are the property of their respective owners.

The information contained in this press release is not a commitment, promise, or legal obligation to deliver any material, code or functionality. The development, release and timing of any features or functionality described remains at the sole discretion of Pegasystems, Pegasystems specifically disclaims any liability with respect to this information.


Press Kit


Media Contacts

Lisa Pintchman Rogers
VP, Corporate Communications
[email protected]
+1 617-866-6022

North America:
Sean Audet
Director, Corporate Communications
[email protected]
+1 617-528-5230

Ilena Ryan
Sr. Manager, Public Relations
[email protected]
+1 617-866-6722

Joanna Richardson
Director, Corporate Communications
[email protected]
+44 (0) 118 9651 660

Jon Brigden
PR & Communications Manager
[email protected]
+44 (0) 118 9398 584

Pegasystems Inc.
One Rogers St.
Cambridge, MA 02142
Phone +1 617-374-9600
Fax +1 617-374-9620