Pegasystems to Host Second Annual Collaborative Healthcare Summit on Oct. 24

Boston event to highlight innovation and best practices; former CMS Head Don Berwick, Charlie Baker and Dr. Dana Safran to deliver keynotes

CAMBRIDGE, Mass. – October 3, 2012 – Pegasystems Inc. (NASDAQ: PEGA), the leader in Business Process Management (BPM) and a leading provider of Customer Relationship Management (CRM) solutions, today announced that it will host the Second Annual Collaborative Healthcare Summit on October 24, 2012 at the Park Plaza Hotel in Boston.  The event, geared for healthcare leaders, features speeches by several visionaries including Dr. Donald Berwick, former Administrator of the Centers for Medicare and Medicaid Services, Charlie Baker, Executive in Residence, General Catalyst Partners, and Dr. Dana Safran, Senior Vice President, Performance Measurement and Improvement, for Blue Cross Blue Shield of Massachusetts.

The Summit – sponsored by Partners HealthCareAccentureCapgeminiCognizantHCLMahindra Satyam and Virtusa – will highlight how innovation, best practices and strong collaboration are driving improved outcomes, more efficient operations and increased healthcare coordination.  It provides a collaborative forum for physicians, hospitals, payers, pharmacy benefit managers and life sciences organizations as the kickoff event to Partners HealthCare’s 2012 Connected Health Symposium on Oct. 25.

Summit attendees will hear keynotes from:

  • Dr. Berwick, who until last December served as the head of CMS, the largest health insurance program in the U.S.  Before that, Berwick was President and Chief Executive Officer of the Institute for Healthcare Improvement, a not-for-profit organization focused on the continual improvement of health care worldwide to achieve better care for individuals, better health for populations, and lower cost through innovation and redesign of care systems.
  • Baker, who has served in senior leadership positions including Massachusetts Secretary of Health and Human Services and CEO for Harvard Pilgrim Healthcare.  In his current role at General Catalyst Partners, Baker provides guidance and expertise to healthcare companies.
  • Dr. Safran, who leads initiatives to measure and improve healthcare quality, safety and outcomes at BCBS of Massachusetts.  Dr. Safran helped drive development of the organization’s Alternative Quality Contract, a provider contract model that employs a global budget together with performance incentives to improve healthcare quality.
  • Pega CEO and Founder Alan Trefler, who was named The American Business Award's “Software CEO of the Year” for 2009 and the “Public Company CEO of the Year” in 2011 by the Massachusetts Technology Leadership Council.  Trefler presents frequently to a broad range of international audiences, and consults extensively on the use of advanced technologies and optimization of customer service.

For more information, visit the Pega Collaborative Healthcare Summit home page.  Pegasystems technology is used by 13 of the 15 largest health payers, more than 65% of the Blues network, several leading provider organizations and pharmacy benefit managers.


Quotes & Commentary:

Keith Dayton, Senior Director, Healthcare Solutions, for Pegasystems

“We’re at a significant crossroads in healthcare where reform and increasing consumer demands are pressuring organizations in many ways.  Though it’s hard to predict precisely how this will shape our industry, the most successful companies will be those readily embracing advanced technology to hurdle these formidable market challenges.  That’s why we’re excited to facilitate discussion with the Collaborative Healthcare Summit to bring organizations together from across the entire healthcare ecosystem and showcase practical examples of real leadership and innovation.”


Supporting Resources: 

Healthcare Professionals can register to attend at the Summit homepage.

To see more on Pega’s healthcare solutions, visit:

To see more about Pega’s life sciences solutions, visit:

About Pegasystems

Pegasystems (NASDAQ: PEGA) develops strategic applications for marketing, sales, service, and operations. Pega’s applications streamline critical business operations, connect enterprises to their customers seamlessly in real-time across channels, and adapt to meet rapidly changing requirements. Pega’s Global 3000 customers include many of the world’s most sophisticated and successful enterprises. Pega’s applications, available in the cloud or on-premises, are built on its unified Pega 7 platform, which uses visual tools to easily extend and change applications to meet clients’ strategic business needs. Pega’s clients report that Pega gives them the fastest time to value, extremely rapid deployment, efficient re-use, and global scale. For more information, please visit us at

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