Pegasystems Announces Financial Results for the Fourth Quarter and Full Year 2017

  • Full year revenue grew to a record $841 million.
  • Term license and cloud ACV grew 20% year over year to $215 million.
  • License and cloud backlog increased 23% year over year.
  • Cloud is fastest growing revenue stream at 25% year over year.
  • 2018 Guidance (under ASC 606): GAAP Revenue of $950 million, GAAP EPS of $0.53, and Non-GAAP EPS of $1.20.

CAMBRIDGE, MA - February 26, 2018 - Pegasystems Inc. (NASDAQ: PEGA), the software company empowering customer engagement at the world’s leading enterprises, today announced its financial results for the fourth quarter and full year 2017.

“Q4 was a record quarter, capping off a solid year for Pega,” said Alan Trefler, founder and CEO, Pegasystems, “We had solid revenue growth while also driving a strong increase in backlog and ACV. The Pega organization is embracing the change agenda we’ve established, and I’m excited about our progress.”

“We are very pleased with our fourth quarter and full year results, especially considering the stronger than anticipated shift to recurring revenue during 2017,” said Ken Stillwell, CFO, Pegasystems, “In 2017 we delivered strong sales performance while maintaining cost discipline, as reflected in non-GAAP net income that grew faster than revenue. With 2017’s strong backlog and ACV growth, highlighting the increasing predictability of our cash flows, we enter 2018 with confidence that we can again produce strong top and bottom line growth.”

Select GAAP and non-GAAP financial metrics (1)

View the full press release with financials

Impact of New Revenue Standard

Management evaluates our financial performance based on a number of financial and performance metrics. The metrics are periodically reviewed and revised to reflect any changes in our business. Historically, recurring revenue and license and cloud backlog have been our primary performance metrics. However, due to the change in the timing of revenue recognition for term license arrangements as a result of the expected implementation of the new revenue accounting standard (See Note 2. “Significant Accounting Polices” contained in Item 8 of our Annual Report on Form 10-K for the year ended December 31, 2017), we are utilizing annual contract value (ACV) as a key performance metric.

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2018 Guidance

As of February 26, 2018, Pegasystems is providing revenue and EPS guidance for the full year 2018 as follows:

  • Full Year 2018 Revenue (under ASC 606): GAAP and non-GAAP revenue for the full year 2018 is projected to be approximately $950 million.
  • Full Year 2018 Earnings Per Share (under ASC 606) (1): GAAP diluted earnings per share for the full year 2018 is expected to be approximately $0.53. Non-GAAP diluted earnings per share for the full year 2018 is expected to be approximately $1.20.

(1) A reconciliation of our GAAP to Non-GAAP guidance is contained in the financial schedules at the end of this release.

Quarterly Conference Call

Pegasystems will host a conference call and audio-only webcast associated with this announcement at 5:00 p.m. EST today.

A live audio webcast of the conference call, together with detailed financial information, can be accessed through the investor information page of the Company’s website at Dial-in information is as follows: 1-888-394-8218 (domestic) or 1-323-794-2149 (international). To listen to the webcast, log onto at least five minutes prior to the event’s broadcast and click on the webcast icon in the Investors section. A replay of the call will also be available on by clicking the earnings calls link in the Investors section.

Discussion of non-GAAP financial measures

To supplement our financial results presented in accordance with generally accepted accounting principles in the U.S. (“GAAP”), the Company provides non-GAAP measures, including in this release. Pegasystems’ management utilizes a number of different financial measures, both GAAP and non-GAAP, in analyzing and assessing the overall performance of the business, for making operating decisions, and for forecasting and planning for future periods. The Company’s annual financial plan is prepared on both a GAAP and non-GAAP basis, and both are approved by our board of directors. In addition and as a consequence of the importance of these measures in managing the business, the Company uses non-GAAP measures and financial performance results in the evaluation process to establish management’s compensation.

The non-GAAP measures exclude the effects of certain business combination accounting entries, stock-based compensation expense, amortization of acquired intangibles, acquisition-related and restructuring expenses, and certain other adjustments. The Company believes these non-GAAP measures are helpful in understanding its past financial performance and its anticipated future results. These non-GAAP financial measures are not meant to be considered in isolation or as a substitute for comparable GAAP measures and should be read only in conjunction with the Company’s consolidated financial statements prepared in accordance with GAAP. A reconciliation of the Company’s GAAP to non-GAAP measures is included in the financial schedules at the end of this release.

Forward-looking statements

Certain statements contained in this press release may be construed as “forward-looking statements” as defined in the Private Securities Litigation Reform Act of 1995.

These forward-looking statements are based on current expectations, estimates, forecasts, and projections about the industry and markets in which we operate, and management’s beliefs and assumptions. In addition, other written or oral statements that constitute forward-looking statements may be made by us or on our behalf. Words such as “expect,” “anticipate,” “intend,” “plan,” “believe,” “could,” “estimate,” “may,” “target,” “strategy,” “is intended to,” “project,” “guidance,” “likely,” “usually,” or variations of such words and similar expressions are intended to identify such forward-looking statements.

These statements are not guarantees of future performance and involve certain risks, uncertainties, and assumptions that are difficult to predict. Important factors that could cause actual future activities and results to differ materially from those expressed in such forward-looking statements include, among others, variation in demand for our products and services and the difficulty in predicting the completion of product acceptance and other factors affecting the timing of license revenue recognition; reliance on third party relationships; our beliefs regarding the impact of the Tax Cuts and Jobs Act, including its impact on income tax expense and deferred tax assets; the inherent risks associated with international operations and the continued uncertainties in the global economy; the Company’s continued effort to market and sell both domestically and internationally; foreign currency exchange rates; the financial impact of any future acquisitions; the potential legal and financial liabilities and reputation damage due to cyber-attacks and security breaches; and management of the Company’s growth. These risks, and other factors that could cause actual results to differ materially from those expressed in such forward-looking statements, are described more completely in Part I of the Company’s Annual Report on Form 10-K for the year ended December 31, 2017 as well as other filings we make with the Securities and Exchange Commission. These documents are available on the Company’s website at

The forward-looking statements contained in this press release represent the Company’s views as of February 26, 2018. Investors are cautioned not to place undue reliance on such forward-looking statements and there are no assurances that the matters contained in such statements will be achieved. Although subsequent events may cause the Company’s view to change, except as required by applicable law, the Company does not undertake and specifically disclaims any obligation to publicly update or revise these forward-looking statements whether as the result of new information, future events or otherwise. The statements should therefore not be relied upon as representing the Company’s view as of any date subsequent to February 26, 2018.

About Pegasystems

Pegasystems Inc. is the leader in software for customer engagement and operational excellence. Pega’s adaptive, cloud-architected software – built on its unified Pega® Platform – empowers people to rapidly deploy, and easily extend and change applications to meet strategic business needs. Over its 30-year history, Pega has delivered award-winning capabilities in CRM and BPM, powered by advanced artificial intelligence and robotic automation, to help the world’s leading brands achieve breakthrough business results. For more information on Pegasystems (NASDAQ: PEGA) visit

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The information contained in this press release is not a commitment, promise, or legal obligation to deliver any material, code or functionality. The development, release and timing of any features or functionality described remains at the sole discretion of Pegasystems, Pegasystems specifically disclaims any liability with respect to this information.


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