Pegasystems and Tata Consultancy Services Form Global Strategic Alliance

CAMBRIDGE, Mass. – June 28, 2010 – Pegasystems Inc., (NASDAQ: PEGA), the leader in business process management (BPM) and a leading provider of customer relationship management (CRM) solutions, and Tata Consultancy Services (TCS) (BSE: TCS.BO, NSE: TCS.NS), the leading IT services, business solutions and outsourcing firm, today announced a global strategic alliance to strengthen TCS’ BPM practice and provide industry-leading BPM solutions and services to worldwide clients.   

The Pegasystems and TCS alliance will bring together the breadth and depth of TCS’ domain expertise across multiple industries with Pegasystems’ solutions to deliver robust business process management solutions for its clients. The TCS and Pegasystems strategic alliance will focus on all vertical markets serviced by TCS.  Pegasystems’ patented Build for Change® technology provides agile, configurable business platforms. Through this, TCS clients will be able to better adapt to ever changing business needs.

"BPM projects have gained momentum among many global organizations throughout the economic downturn and have continued as the climate improves," said Michele Cantara, vice president of research at Gartner. "The growth trajectory in the market has presented many opportunities for BPM software vendors and systems integrators to work together to meet the demands that today’s global organizations require.  Gartner’s ‘BPM sweet spot’ identifies this as projects where processes change frequently, with business users requiring the ability to make changes to the processes.  With BPM, software vendors and systems integrators are able to take a more agile approach to process improvement to provide rapid returns on investment to their shared clients.  Most organizations who ‘do BPM’ need a mix of technology, change management, business transformation, and domain expertise.  A combination of resources from BPM software vendors and systems integrators gives companies access to this expertise, and when BPM software vendors and systems integrators share the same agile methodology for BPM, time to process improvement is greatly accelerated."

"Customers are looking to transform their existing business environment to ensure flexible, scalable and automated business process work flows," said Suresh Muthuswami, Vice President and Head, Insurance at TCS. "This strategic alliance will take advantage of Pegasystems industry-leading SmartBPM platform and industry frameworks and TCS’ Global Network Delivery ModelTM to help our customers increase the efficiency and agility of their IT operations."

"Today’s global organizations are looking to harness the power of BPM to drive business transformation projects that provide a rapid return on their investment," said John Barone, Managing Director, Global Strategic Alliances at Pegasystems.  "Pegasystems is committed to working with best-in-class solutions integrators, such as TCS, to help in the delivery of our industry-leading technology. We feel that our solutions combined with the expertise and global scale that TCS provides bring a strong value proposition to many of the world’s leading enterprises."


About Tata Consultancy Services (TCS)
Tata Consultancy Services is an IT services, business solutions and outsourcing organization that delivers real results to global businesses, ensuring a level of certainty no other firm can match. TCS offers a consulting-led, integrated portfolio of IT and IT-enabled services delivered through its unique Global Network Delivery Model, recognized as the benchmark of excellence in software development. A part of the Tata Group, India’s largest industrial conglomerate, TCS has over 160,000 of the world's best trained IT consultants in 42 countries. The Company generated consolidated revenues of over US $6.3 billion for fiscal year ended 31 March 2010 and is listed on the National Stock Exchange and Bombay Stock Exchange in India. For more information, visit us at

About Pegasystems

Pegasystems (NASDAQ: PEGA) develops strategic applications for marketing, sales, service, and operations. Pega’s applications streamline critical business operations, connect enterprises to their customers seamlessly in real-time across channels, and adapt to meet rapidly changing requirements. Pega’s Global 3000 customers include many of the world’s most sophisticated and successful enterprises. Pega’s applications, available in the cloud or on-premises, are built on its unified Pega 7 platform, which uses visual tools to easily extend and change applications to meet clients’ strategic business needs. Pega’s clients report that Pega gives them the fastest time to value, extremely rapid deployment, efficient re-use, and global scale. For more information, please visit us at

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The information contained in this press release is not a commitment, promise, or legal obligation to deliver any material, code or functionality. The development, release and timing of any features or functionality described remains at the sole discretion of Pegasystems, Pegasystems specifically disclaims any liability with respect to this information.


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