Blue Cross Blue Shield of North Carolina and Pegasystems to Present

CAMBRIDGE, Mass. — March 12, 2007 — Pegasystems Inc. (Nasdaq: PEGA), the leader in unified process and rules technology, today announced it will participate as a sponsor in the BCBS Association Customer Contact Center & Claims Conference, March 11-14, 2007 in New Orleans, La. Pegasystems will host a booth and will speak with a customer, Blue Cross Blue Shield of North Carolina (BCBSNC), on Post-Adjudication Automation Duplicate Claims and the advantages an integrated business rules and process management approach brings to the healthcare market.

  • WHO: Jim Fulton, Director Claims Optimization,
    Blue Cross Blue Shield of North Carolina
    Salil Shinde, Senior Product Manager, Pegasystems Inc.

    WHAT: Fulton and Shinde will present on "Post-Adjudication
    Automation Duplicate Claims," detailing the challenges facing
    BCBSNC in claims automation, how this impacted the overall
    business and the advantages Pegasystems business process
    management technology is bringing to the organization.
    Pegasystems will also host a booth throughout the conference
    and an evening reception on Tuesday, March 13th from
    5:30-8:30 p.m.

    WHEN: March 11-14, 2007

    WHERE: Hilton New Orleans Riverside
    Two Poydras Street
    New Orleans, La.

The BCBS Association Customer Contact Center & Claims Conference is an annual meeting of Blues organization members aimed at addressing some of the telecommunications, call center and claims needs identified by Plans and the Blue Cross Blue Shield Customer Contact Center & Claims Committee members.

About Pegasystems

Pegasystems (NASDAQ: PEGA) develops strategic applications for marketing, sales, service, and operations. Pega’s applications streamline critical business operations, connect enterprises to their customers seamlessly in real-time across channels, and adapt to meet rapidly changing requirements. Pega’s Global 3000 customers include many of the world’s most sophisticated and successful enterprises. Pega’s applications, available in the cloud or on-premises, are built on its unified Pega 7 platform, which uses visual tools to easily extend and change applications to meet clients’ strategic business needs. Pega’s clients report that Pega gives them the fastest time to value, extremely rapid deployment, efficient re-use, and global scale. For more information, please visit us at

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The information contained in this press release is not a commitment, promise, or legal obligation to deliver any material, code or functionality. The development, release and timing of any features or functionality described remains at the sole discretion of Pegasystems, Pegasystems specifically disclaims any liability with respect to this information.


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