Pega in DACH

Since 2008, Pega has been optimizing the customer journey for millions of customers in the DACH region. Founded in Boston 35 years ago, today we are very proud to be the market leader in customer retention and digital process automation software.

"With Pega technologies, companies can supercharge their digitalization activities, meet customers’ rising expectations and optimize the efficiency of their operational organization."

Personal message from Harald Esch

Pega has been optimizing the customer journey for millions of customers in Germany, Austria and Switzerland since 2008. Our company was established 35 years ago in Boston. Today, we are very proud to call ourselves a market leader in software for customer relationship management and digital process automation.

Drawing on its many years of software-development experience, our team of experts has provided companies in the DACH region with the tools they need to adapt themselves to new business conditions. We help leading brands throughout the world by using our solutions based on artificial intelligence and robot automation to produce groundbreaking results.

At Pega, AI and digital process automation are not just trendy buzzwords. They are really our daily bread.

  • Harald Esch

    Vice President of Sales, DACH

Customer Success

Customer Success

Pega and Siemens: Driving Vision 2020+

Digitalization is creating major challenges for everyone, and Pega is helping Siemens enter the digital world.

Event Presentation

Deutsche Telekom: Human resources services – simple, digital and user-friendly

Modern human relations management at Deutsche Telekom AG: From hiring to retirement.

Event Presentation

Customer Success at Hartmann Group

State-of-the-art treatment systems in hospitals and nursing facilities for an aging society in the age of digitalization.

Upcoming Events

Customer Engagement Meet-Ups

Take part in a series of events that focus on how you can turn real digital transformation and innovation into reality.

Our Leadership

Our DACH team, a thriving cross-functional group, works tirelessly to support our prospects and customers in their discovery and implementation of Pega technology.
Harald Esch

Vice President of Sales, DACH

Walter Koehler

VP, Consulting

Carsten Rust

Senior Director, Client Innovation

Office & Contact Information


Lehel Carré, Sternstr. 5
80538 Munich

Phone Number

Tel: +49 (0) 89 540320

Contact us

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Careers at Pega in DACH

We’re dynamic, evolving, and growing fast. If you’re passionate about using technology to help brands work smarter, deliver results faster, and engage customers like never before, then you’re in the right place. See all openings in DACH
Why work here
  • Start up spirit, enterprise size

    Boundless energy, passion, and creativity buzz through our modern, open concept offices and connect all of our employees dispersed across the region.

  • Teams that get things done

    We believe we do our best work together, and we foster collaborative, supportive teams who actually like spending time together – both in and out of the office.

  • Limitless growth

    The more we grow, the more your career should, too. Find endless opportunities to try new things, expand your skills, and become the leader you want to be.

What our people say

"At Pega, you can pick up new projects easily and people challenge you to do that, so you can further develop yourself."

"Everybody is part of (almost) everything. You feel like you belong to a team and know what's going on."

"I think it’s a great, open-minded culture. We go out for lunch together, we talk to each other, it’s great."