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Pega in DACH

Since 2008, Pega has been optimizing the customer journey for millions of customers in the DACH region. Founded in Boston in 1983, today we are very proud to be the market leader in customer retention and digital process automation software.

"With Pega technologies, companies can supercharge their digitalization activities, meet customers’ rising expectations and optimize the efficiency of their operational organization."

Personal message from Ileana Honigblum

Pega has been optimizing the customer journey for millions of customers in Germany, Austria and Switzerland since 2008. Our company was established in Boston in 1983. Today, we are very proud to call ourselves a market leader in software for customer relationship management and digital process automation.

Drawing on its many years of software-development experience, our team of experts has provided companies in the DACH region with the tools they need to adapt themselves to new business conditions. We help leading brands throughout the world by using our solutions based on artificial intelligence and robot automation to produce groundbreaking results.

At Pega, AI and digital process automation are not just trendy buzzwords. They are really our daily bread.

Ileana Honigblum

Vice President of Sales, DACH

Customer Success

Case Study

Deutsche Telekom integrates 700+ processes into one, unified platform

Thanks to simpler processes, Deutsche Telekom is creating a more convincing customer experience for their employees.

DKB customer logo

Case Study

DKB accelerates connected self-service and operations

By building customer service and operations workflows on Pega, DKB saw an opportunity to accelerate on its self-service strategy

Case Study

Siemens improves efficiency by more than 80%

Siemens implemented Pega as a standard platform, which enables them to drive and control global, end-to-end digitization from a central point.


Deutsche Bahn builds citizen developer community

Within months, DB Systel enabled several tech-savvy DB business members to create their own workflow solutions, e.g., from the legal department.

Higher efficiency through low code

The German Federal Institute for Real Estate Tasks (BIma) relies on low-code for flexibility and process optimization.

Pega Community Forum Munich 2023

Watch the recordings and learn how leading European brands such as Siemens, Helaba, Rabobank, and others are creating a digital future.

Office & Contact Information


St.-Martin-Str. 74
81541 Munich

Phone Number

Tel: 0800 1814783

Contact us

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Careers at Pega in DACH

We’re dynamic, evolving, and growing fast. If you’re passionate about using technology to help brands work smarter, deliver results faster, and engage customers like never before, then you’re in the right place. See all openings in DACH
Why work here
  • Start up spirit, enterprise size

    Boundless energy, passion, and creativity buzz through our modern, open concept offices and connect all of our employees dispersed across the region.

  • Teams that get things done

    We believe we do our best work together, and we foster collaborative, supportive teams who actually like spending time together – both in and out of the office.

  • Limitless growth

    The more we grow, the more your career should, too. Find endless opportunities to try new things, expand your skills, and become the leader you want to be.

What our people say

Sylvia Hengstler headshot

"At Pega, you can pick up new projects easily and people challenge you to do that, so you can further develop yourself."

"I think it’s a great, open-minded culture. We go out for lunch together, we talk to each other, it’s great."

Elischa Goettmann headshot

"I particularly like the innovative and exciting environment, which motivates me a lot, and at the same time I experience a strong team spirit every day."

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