Director of Consulting
Meet Our Team:
The Director of Consulting, role is a senior leadership position within Pega Consulting India (GTM), responsible for leading delivery excellence, talent development, and client engagement. This role is ideal for experienced leaders who can drive strategic initiatives, mentor consulting managers, and foster a culture of enablement and innovation.
Picture Yourself at Pega:
You will be instrumental in shaping the future of Pega Consulting India by leading delivery teams, enabling talent, and building strong client relationships. Your leadership will help scale consulting capabilities and ensure consistent, high-quality outcomes across engagements.
Client Engagement & Strategic Execution
- Cultivate strong client relationships and act as a trusted advisor.
- Establish executive-level trust and shared definitions of success; negotiate scope, priorities, and trade-offs to protect outcomes while balancing constraints.
- Identify opportunities to improve client outcomes and expand engagement scope.
- Represent India Consulting in internal forums and contribute to regional and global strategic initiatives
- Drive ecosystem engagement with ISVs, resellers, and consulting partners to expand delivery capacity
What You'll Do at Pega:
Delivery Leadership
- Lead and mentor a high-performing team of consulting managers and senior consultants.
- Drive delivery excellence across engagements, ensuring alignment with Pega’s methodology and client expectations.
- Collaborate with cross-functional teams to enhance client adoption and expansion.
- Maintain a strong understanding of industry trends and competitive landscapes to inform delivery strategy.
- Ensure successful project execution and client satisfaction across engagements
People Management & Development
- Demonstrates a strong understanding of the company’s strategy and actively integrates relevant industry trends and best practices to drive organizational transformation.
- Leads teams to embrace change, realign priorities, and adopt new ways of working that enhance impact and efficiency.
- Define goals, objectives, and development plans for team members.
- Partner with People team and Delivery Management to drive talent planning and career progression.
- Promote a culture of strategic thinking, innovation, and calculated risk-taking.
Who You Are:
- A self-starter and passionate leader who drives strategic direction and delivers measurable results for the clients
- A strategic and empathetic leader with strong delivery and people management experience.
- Skilled in building high-performing teams and fostering cross-functional collaboration.
- Able to communicate effectively across technical and business audiences.
What You've Accomplished:
- 15+ years of experience in Enterprise Consulting or delivery.
- 5+ years in people leadership roles.
- Experience running Pega projects is preferred.
- Experience in client engagement and enablement strategy.
- Experience in mentoring and succession planning.
- Exposure to global delivery models and consulting operations.
Preferred Strategic Accomplishments
- AI & Automation Strategy: Experience in embedding AI, ML, or intelligent automation into consulting delivery models or client solutions.
- Diversity & Inclusion Champion: Led initiatives that significantly improved diversity, equity, and inclusion metrics within consulting or delivery organizations.
- Innovation Leadership: Demonstrated success in incubating and launching new service offerings or delivery accelerators that have scaled regionally or globally.
#LI-MC3
Pega Offers You:
- Gartner Analyst acclaimed technology leadership across our categories of products.
- Continuous learning and development opportunities
- An innovative, inclusive, agile, flexible, and fun work environment
- Competitive global benefits program inclusive of pay and bonus incentive, employee equity in the company.
- The opportunity to make a tangible impact on Pega's business operations and ability to scale.
AI in Action – Pega embraces the power of artificial intelligence. We encourage all employees to actively engage with AI technologies and continually explore ways to responsibly integrate AI into our products and processes. We may support parts of our recruitment process with automatic processing and, if required by law, you may in such cases have the right to request human intervention, challenge the outcome of such processing and comment on it.
Culture – At Pegasystems, we foster an environment where people feel valued and empowered to contribute their best. With global clients across industries and regions, we know our success depends on the unique perspectives, experiences, and talents of our people. Ours is a workplace where everyone can grow, collaborate, and deliver meaningful outcomes.
We encourage candidates from all backgrounds and experiences and focus on the core competencies and mindset needed to thrive in a role.
As an Equal Opportunity employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.
Export Compliance – For positions requiring access to technical data subject to export control regulations such as this, Pegasystems may need to obtain export license approval from the U.S. Government and EU Authorities for certain individuals.
Accommodations – If you require reasonable accommodations under the Americans with Disabilities Act (US only) or comparable regional regulations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact us here or contact (US only) 1-888-PEGA-NOW and/or 225 Wyman Street Waltham, MA 02451 ATTN: Benefits.
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