Director of Consulting
Meet Our Team:
The Director of Consulting role is a senior leadership position within Pega Consulting (GTM) India, responsible for leading delivery excellence, talent development, and client engagement. This role is ideal for experienced leaders who can drive strategic initiatives, mentor consulting managers / Sr. managers , and foster a culture of enablement and innovation.
Picture Yourself at Pega:
Pega is changing the way the world builds software.
You will be instrumental in shaping the future of Pega Consulting India by leading delivery teams, enabling talent, and building strong client relationships. Your leadership will help scale consulting capabilities and ensure consistent, high-quality outcomes across engagements.
We expect everyone to apply critical thinking to all AI generated outputs—validating accuracy, quality, and relevance before applying them in production environments. We view AI maturity as a spectrum, progressing from foundational adoption toward more strategic, advocacy driven integration, and you will play an active role in that journey.
What You'll Do at Pega:
Delivery Leadership
- Lead and mentor a high-performing team of consulting managers and senior consultants.
- Drive delivery excellence across engagements, ensuring alignment with Pega’s methodology and client expectations.
- Collaborate with cross-functional teams to enhance client adoption and expansion.
- Work closely with global Go-to-market teams across APAC, EMEA, and Americas to ensure consistent delivery excellence
People Management & Development
- Demonstrates a strong understanding of the company’s strategy and actively integrates relevant industry trends and best practices to drive organizational transformation.
- Leads teams to embrace change, realign priorities, and adopt new ways of working that enhance impact and efficiency.
- Promote a culture of strategic thinking, innovation, and calculated risk-taking.
- Develop team skill matrices and manage workload distribution
Client Engagement & Strategic Execution
- Cultivate strong client relationships and act as a trusted advisor.
- Establish executive-level trust and shared definitions of success; negotiate scope, priorities, and trade-offs to protect outcomes while balancing constraints.
- Represent India Consulting in internal forums and contribute to regional and global strategic initiatives
Who You Are:
- You demonstrate a strong Growth Mindset—embracing curiosity, continuous learning, and adaptability in a fast‑changing technology environment.
- You are comfortable speaking about AI with confidence and conviction, and you view AI as an enabler to improve outcomes rather than a substitute for sound engineering principles
- A self-starter and passionate strategic leader who drives strategic direction and delivers measurable results for the clients
- A strategic and empathetic leader with strong delivery and people management experience.
- Skilled in building high-performing teams and fostering cross-functional collaboration
- Able to communicate effectively across technical and business audiences
What You've Accomplished:
- 15-22 years of experience in Enterprise Consulting or delivery.
- 5+ years Strategic People Leadership roles.
- Experience running Pega projects is (good to have).
- Experience in client engagement and enablement strategy.
- Experience in mentoring and succession planning.
- Exposure to global delivery models and consulting operations.
Preferred Strategic Accomplishments
- AI & Automation Strategy: Experience in embedding AI, ML, or intelligent automation into consulting delivery models or client solutions.
- Diversity & Inclusion Champion: Led initiatives that significantly improved diversity, equity, and inclusion metrics within consulting or delivery organizations.
- Innovation Leadership: Demonstrated success in incubating and launching new service offerings or delivery accelerators that have scaled regionally or globally.
Pega Offers You:
- A rapidly growing yet well-established business, recognized as the BPM market leader
- Reference-able clients that include the world’s most innovative organizations
- Analyst acclaimed technology leadership in a host of industries and massive emerging markets
- A fast-paced, energizing, collaborative and rewarding environment within innovative industries
#LI-MC3
AI in Action – Responsible Use of AI in Recruitment
Pega embraces the responsible use of artificial intelligence (AI) to improve efficiency, consistency, and fairness across our business. We encourage thoughtful and ethical adoption of AI technologies that support people—not replace them. We may use AI‑enabled tools in our recruitment process. These tools are designed to assist us by providing insights and operational support.
All hiring decisions are made based on human review and judgment. You may have the right to request human review, provide additional information, or raise questions about how such tools are used.
Culture
At Pegasystems, we foster an environment where people feel valued and empowered to contribute their best. With global clients across industries and regions, we know our success depends on the unique perspectives, experiences, and talents of our people. Ours is a workplace where everyone can grow, collaborate, and deliver meaningful outcomes.
We encourage candidates from all backgrounds and experiences and focus on the core competencies and mindset needed to thrive in a role.
As an Equal Opportunity employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.
Export Compliance
For positions requiring access to technical data subject to export control regulations such as this, Pegasystems may need to obtain export license approval from the U.S. Government and EU Authorities for certain individuals.
Accommodations
If you require reasonable accommodations under the Americans with Disabilities Act (US only) or comparable regional regulations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact us here or contact (US only) 1-888-PEGA-NOW and/or 225 Wyman Street Waltham, MA 02451 ATTN: Benefits.
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