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Cloud Quality Lead

Job Category: Engineering & Cloud
Location: Poland - Krakow
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Meet Our Team:

Are you ready to take your career to the next level? Do you crave the opportunity for interaction with senior and executive management, customers, and architects while working for a company that is changing the way the world builds enterprise software?

Cloud Quality Leads at Pega work on many different challenging projects and have a wide array of responsibilities. We work closely with architects, engineers, and product managers to ensure the quality of our cloud infrastructure is best in class.

 

Picture Yourself at Pega:

 As a Cloud Quality Lead, you are a pivotal member of the Cloud Engineering organization, embedded within a Tribe and collaborating across squads.

You drive a quality and AI-first mindset, combining strategic ownership with hands-on engineering. You engage early in the development lifecycle, influence design decisions, and ensure that testability, observability, and risk mitigation are built in from day one.

This role blends:

  • Strategic quality leadership
  • Hands-on technical contribution
  • Cross-team impact through key initiatives and outcomes
  •  

What You'll Do at Pega:

  • Shape the Quality Strategy: You’ll play a central role in defining how quality is built, measured, and scaled across our cloud infrastructure services. From influencing early design decisions to ensuring release readiness, you’ll help embed quality at every stage of the development lifecycle. You’ll bring visibility to what matters through meaningful metrics and drive continuous improvements based on real production insights.
  • Lead Through Hands-On Engineering: Roughly 50% of your time will be spent designing, building, and evolving test solutions in areas that matter most to our customers, using AI-first approach. Working closely with engineers and technical leaders, you’ll tackle complex integration and end-to-end challenges, helping teams deliver confidently in a distributed systems environment.
  • Enable Teams and Elevate Practices: You’ll act as a force multiplier for quality across the organization. By mentoring engineers, introducing modern testing approaches (including AI-assisted techniques), and creating reusable frameworks and tooling, you’ll make it easier for teams to build quality in - rather than test it in later.
  • Drive Impact Beyond Your Team: You’ll contribute to (and often lead) cross-team initiatives that shape how we deliver cloud services at scale. Whether it’s driving a key milestone, piloting new tools, or improving how teams collaborate on quality, your work will have visible, organization-wide impact.
  • Partner Across Engineering: Working closely with product managers, architects, and engineers, you’ll help navigate trade-offs, identify risks early, and ensure our services meet the reliability and performance expectations of enterprise customers.
  •  

Who You Are:

As a Cloud Quality Lead, you will have a track record of focusing on quality in a high-paced, growth-oriented business environment where capabilities are continually stretched. With years of development or testing experience and passion for AI, you have sound application development skills using an enterprise platform, with a demonstrated ability to troubleshoot and resolve technical problems.

What You've Accomplished:

  • Bachelor of Computer Science or similar field.
  • 10+ years of development or testing experience, preferably in a SaaS company.
  • Knowledge of AI-assisted quality with passion to use Artificial Intelligence to solve problems and improve processes
  • Exposure to AWS, GCP, or similar cloud technologies.
  • Knowledgeable in multiple testing technologies.
  • Excellent communication and presentation skills.

 

Pega Offers You:

  • Gartner Analyst acclaimed technology leadership across our categories of products
  • Continuous learning and development opportunities
  • An innovative, inclusive, agile, flexible, and fun work environment
  • Competitive global benefits program inclusive ofpay + bonus incentive, employee equity in the company

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Additional Information

Base salary range for this role is 251,000 - 382,400 PLN annually. This role may also be eligible for annual bonus OR commission, as well as benefits and other incentives.

The final compensation will be determined during the offer process based on the candidate's education, experience, skills, and qualifications, as well as market conditions and may vary from the posted range. We will share an information on benefits, bonus/commission, and other pay components for this role at the relevant recruitment stage.

Job ID: 23643

AI in Action – Responsible Use of AI in Recruitment
Pega embraces the responsible use of artificial intelligence (AI) to improve efficiency, consistency, and fairness across our business. We encourage thoughtful and ethical adoption of AI technologies that support people—not replace them. We may use AI‑enabled tools in our recruitment process. These tools are designed to assist us by providing insights and operational support.

All hiring decisions are made based on human review and judgment. You may have the right to request human review, provide additional information, or raise questions about how such tools are used.

Culture
At Pegasystems, we foster an environment where people feel valued and empowered to contribute their best. With global clients across industries and regions, we know our success depends on the unique perspectives, experiences, and talents of our people. Ours is a workplace where everyone can grow, collaborate, and deliver meaningful outcomes.

We encourage candidates from all backgrounds and experiences and focus on the core competencies and mindset needed to thrive in a role.

As an Equal Opportunity employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.

Export Compliance
For positions requiring access to technical data subject to export control regulations such as this, Pegasystems may need to obtain export license approval from the U.S. Government and EU Authorities for certain individuals.

Accommodations
If you require reasonable accommodations under the Americans with Disabilities Act (US only) or comparable regional regulations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact us here or contact (US only) 1-888-PEGA-NOW and/or 225 Wyman Street Waltham, MA 02451 ATTN: Benefits.

Labor Condition Applications
GDPR Candidate Privacy Notice
Pegasystems Limited UK Gender Pay Gap Statement
EEO/AA Policy Statement
Your Employee Rights Under the Family and Medical Leave Act
E-Verify Notice
Employee Polygraph Protection Act Rights

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