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Take the work out of case work

Do more for citizens with less tasks

How did the Swedish Public Employment Service eliminate 1,500 meetings per week? With Pega. By automating its systems, citizens get results faster and caseworkers are empowered to focus more time on cases that need it.

  • Discover how automation transformed caseworkers’ daily tasks
  • See how simplified workflows enabled citizen self-service
  • Realize the speed of a Pega-led digital transformation


Topic: Customer Engagement

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