Skip to main content

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
PegaWorld iNspire 2024: Building a plane while flying: How PegaCDH is driving the ANZ Plus digital coaching experience for financial wellbeing (Presentation)

PegaWorld Breakout Session

PegaWorld iNspire 2024: Building a plane while flying: How PegaCDH is driving the ANZ Plus digital coaching experience for financial wellbeing (Presentation)

Download Now

Smart, secure and designed to help customers manage their money and achieve their financial goals, ANZ Plus is a new digital banking service from ANZ bank. Since launching to the market in 2022, ANZ Plus is now servicing over 500,000 customers and is one of Australia’s fastest growing digital banking solutions.

This presentation will showcase how ANZ Plus and Pega CDH have partnered together to bring to life the ANZ Plus mission to provide customers with the tools, insights and support to improve their overall financial wellbeing. It will explore the ways ANZ Plus has rearchitected the customer experience by providing ‘digital coaching’ through scaling its Next-Best-Action library and adopting AI.


Tags

Industry: Financial Services Product Area: Customer Decision Hub Topic: AI and Decisioning Topic: Customer Engagement Topic: PegaWorld

Related Resources

AI in Innovation

Unleash the power of AI innovation

Learn about enterprise AI and how it'll drive the future of business outcomes.

Why Pega

Why Pega?

Uniquely powerful software isn’t the only thing that sets us apart.

Share this page Share via x Share via LinkedIn Copying...