PegaWorld iNspire 2024: Building Customer Trust: Turbocharging Early Success with Pega Customer Decision Hub (Presentation)

Learn how Bank of Ireland supercharged its existing customer engagement engine, powered by Pega Customer Decision Hub™, and propelled the bank ahead for both customer satisfaction and business success. You’ll gain exclusive insights into how Bank of Ireland harnessed the transformative potential of the technology through early adoption and innovation – turbocharging its data-driven decisioning capability to deliver personalized messages, which adapt in the moment and build trust through consistency.