Skip to main content

We'd prefer it if you saw us at our best. is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice


PegaWorld iNspire 2023: From Minimum Lovable Product to Many Lovable Products: A Three-year Journey

BECU, a Pacific Northwest Credit Union, has completed a three-year journey to replace multiple systems and processes. After attending PegaWorld in 2018, the team completed a Minimum Lovable Product to improve employee efficiency and increase sales. Learn how the credit union continues to reduce outdated technology and processes using both Pega Customer Service™ for Financial Institutions and Pega Sales Automation™.


Industry: Financial Services Product Area: Customer Service Solution Area: Customer Service Topic: Customer Service Topic: PegaWorld Topic: Sales Automation

Related Resources

AI in Innovation

Unleash the power of AI innovation

Learn about enterprise AI and how it'll drive the future of business outcomes.

Why Pega

Why Pega?

Uniquely powerful software isn’t the only thing that sets us apart.

Share this page Share via x Share via LinkedIn Copying...