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PegaWorld iNspire 2023: The Future of Customer Service is Autonomous Service (Presentation)

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The world of customer service transformation is now being fueled by the increasing power of AI and workflow automation. Join this session to learn more about how Pega Autonomous Customer Service is about far more than merely boosting efficiency and accelerating service resolutions. Centered completely around the customer journey, autonomous service progressively automates work across service interactions.


Product Area: Customer Service Topic: AI and Decisioning Topic: Autonomous Enterprise Topic: PegaWorld

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