Skip to main content

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice

Presentation

PegaWorld iNspire 2023 AmRisc's Journey Automating the Insurance Submission Intake and Clearance Process Using Pega's AINLP and OCR Abilities (Presentation)

Download Now

A big step in our journey automating a completely manual process. We achieved what other vendors said was nearly impossible by introducing Pega automation capabilities to the end-to-end submission clearance process for AmRisc, a Truist Insurance Holdings company and the market leader in underwriting catastrophe and specialty insurance for commercial properties. The solution consumes emails from submission mailboxes and extracts data from the email and its attachments using AI/ML, NLP, and OCR. It creates cases, and augments data via integrations from internal systems, makes numerous decisions based on business rules, and determines team assignment and clearance status. It streamlines the account creation in our proprietary systems, uploads attachments to repositories, notifies producers of the clearance status, and handles exceptions via smart routing.


Tags

Industry: Insurance Product Area: Platform Product Area: Robotic Process Automation Topic: Business Agility Topic: PegaWorld Topic: Workflow Automation

Related Resources

AI in Innovation

Unleash the power of AI innovation

Learn about enterprise AI and how it'll drive the future of business outcomes.

Why Pega

Why Pega?

Uniquely powerful software isn’t the only thing that sets us apart.

Share this page Share via x Share via LinkedIn Copying...