PegaWorld iNspire 2022: Drive Innovation in Collections with Advanced Analytics and Optimized Customer Engagement
In this session, discover how collections processes were transformed for this global auto finance company – all by using Pega Collections™ to deliver faster response to shifting regulatory and reporting rules, providing real-time alerts and proactive responses to changes in consumer payment behavior, and automating complex processes. Agents are now empowered with optimized, compliant, and relevant real-time, next-best-action recommendations with use of the Pega Customer Decision Hub™.
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