PegaWorld 2025: Top 10 AI & Automation Use-cases to Boost Business Operations with Pega

With all the buzz around AI, generative AI, and automation, it can be hard to know where to begin. In this session, we’ll highlight the top 10 use cases transforming business operations. Learn how leading companies are cutting manual work, improving customer and agent experiences, and streamlining operations with AI and automation. Get practical tips to boost efficiency and take your business to the next level.