PegaWorld 2025: Access NOT Denied: Navigating the New EU Accessibility Legislation with Constellation and Pega GenAI

PegaWorld 2025: Access Not Denied – Navigating New EU Accessibility Legislation

We're here at Access Not Denied.

Navigating the European Accessibility Act with Constellation and Pega GenAI.

My name is Jill Power.

I'm program manager for the accessibility experience here at Pega, and I'm really glad to be here today.

I've been at Pega about five years and over ten years in the accessibility space, so I'm excited to talk to you about what Pega is doing about accessibility.

The the general agenda is a little bit about the regulatory environment, the Constellation design system, which I'm sure you're all familiar with at this point.

Um, Pega AI and accessibility, as well as the future of accessibility authoring.

If I have time, I'd like to do a little Blueprint using keyboard.

So a little bit about the regulatory environment.

So I'm not a lawyer I don't have any legal background.

I don't claim to.

I've just been reading a lot and attending other conferences and getting a feel for what's going on in the regulatory environment, on a global scale and basically what most of you probably know, it's increasing.

It's not decreasing by any means.

Most people know now about the European Accessibility Act that goes into effect in June 28th.

Um, also in the US, we've expanded a lot of federal was always, um, had accessibility guidelines to follow, but they extended that to the state and local governments as well.

Um, Canada with the accessibility for Ontario Disabilities Act and South Korea.

So you're just going to continue to see more increases in the regulatory environment, um, for accessibility.

So it's important that we're thinking about that all the way through our applications.

Um, so the Accessibility Act states that it aims to improve the functioning of the internal market for accessible products and services by removing barriers created by divergent legislation.

So what that really means is the reason the EAA was put together is because in the EU and the member countries, they had different requirements for accessibility. There's always a similar, but they were a little bit different and it was hard to sell cross-border.

So they had some challenges doing that.

So they really put this into place to make sure that all the member countries are considering accessibility, and they're all doing it in a similar way, so that the companies didn't have to figure out, you know, if I'm going to the country, I have to do this, and if I'm going to this country, I have to do that.

They can all do it in the same way, geared towards the same goal.

Some common myths of the EAA is I'm a B2B business, so it doesn't affect me.

Early on when the EAA, which I'll just call it because it's easier, um, came out, a lot of people were saying, well, it's really just consumer.

It doesn't really affect me.

But actually, in fact, the more sessions I sat in on with legal teams, they're like, well, it's a little bit of a gray area, just like much of accessibility, and your employee could be consuming an application that you have, your partner's employees might be consuming an application you have.

There's a lot of ways to define what a consumer is.

And so they said gray area really should cover it regardless if you're B2B or B2C, because a lot of people can be consuming your product that you're not aware of.

So another common myth is my headquarters is not in the EU, so it doesn't affect me.

Um, if you are doing any business globally and in any of the EU member countries, then it does impact you directly.

So you have to meet just similar to like the privacy laws, you have to make sure that for all of the consumers of your application, I'll just say consumers of your application, um, they need to have an accessible environment.

And if they're residing in one of those EU member countries, then you're also going to be held to the same, uh, law.

If my application is found with an accessibility issue, then I can't go live with my product in the EU.

And, um, that's not really the case if you actually read the directive, what they really want to make sure is that people are covering the accessibility that you're documenting, that you have a process in place.

If anybody has a complaint and you have a roadmap to make sure that you're, um, remediating any issues that are reported.

So it's it's not that dissimilar to the way we're handling things a lot today.

Um, so if you have some things that you find, you know, as you're building, that's fine too. And, you know, address it and you can have a roadmap going forward.

Um, I am not selling a product online, so it doesn't affect me.

Obviously it's online as well as they have products, offline products that you can buy in the stores.

It's also impacted in the EAA.

And obviously I don't have to evaluate my application as nobody has complained.

We know that's not the route to go because, um, I think what we're starting to see is a lot more organizations are looking at their accessibility that really hadn't before, and industries that hadn't looked at it are starting to look at it before.

Um, even our auditor, um, that we go to.

We use an auditor called Level Access when we we audit our own, but we also do a third party.

They are so backed up because so many organizations are asking them to audit.

So we know that it's expanding.

A lot of organizations across industries are really looking hard at accessibility, which they hadn't in the past.

And if you're all here, I'm assuming that you have um, so just to kind of the little checkpoints on the European Accessibility Act requires specific products and service features to be accessible for persons with disabilities, applies to any enterprise or business outside of the EU that provide services or sells products in the EU.

Requires public documentation on service that meets the digital accessibility requirements.

Member countries are obligated to check compliance of the services and respond to complaints and verify corrective action.

Member countries must allow for consumer or public private association or organization to take action under national law, and member countries must outline penalties that are effective, proportionate and dissuasive.

So obviously the goal is we want to make sure that people are looking at this at all times.

Um, different countries can have different laws and penalties around this.

Um, and so apparently I guess Ireland has jail time.

So you must be very careful if you're selling in Ireland.

So but but most other countries aren't that extreme.

It might be just a cost factor in all honesty. Um, so to get into a little bit about Constellation UX, which I'm sure, um, the user experience you've heard about, if it's at Other PegaWorld or just, you know, talking with your account managers, I just want to talk a little bit about what we're doing from an accessibility standpoint for Constellation.

And we really designed it accessible first.

And what that means is we work, we shift left.

If any of you heard that, and we're actually working with our designers up front about accessibility, we're having those conversations in the design stage.

Then we're also continuing them in through the development stage.

And then obviously we build and we test after we're not building and then testing and then finding issues and going back.

We are starting right at the beginning, and a lot of things we can do when we're thinking through that way.

So build for us from design authoring that's aligned to guidance with guardrails and repeatable navigation patterns geared towards efficiency.

And that's important too, because we have a lot of complex components.

So we have repeatable navigation patterns.

But we also want to make sure that your colleagues are just as efficient as you.

Even if they're using a assistive technology, they need to be as efficient as anybody else in the organization.

So that's an important consideration when we're designing.

So accessible first in design this is some of the basics on screen I just have a a the dashboard page of Constellation and highlighting some of the page structure which are headings and um regions and things like that.

So that's all baked in Aria roles are baked in um aria live announcements and things like that, all baked in.

Responsive design is something we've been looking at from the beginning.

That's not to say we catch every single use case, because we know you can build so many different things with Constellation or any of our products, but we definitely have all of the main case flows, and we've really built it with that in mind.

Another thing is this is we went a little bit beyond in some cases, you might know that with Screen Reader User, you can navigate through regions like Jaws. You can use R and move through the pages.

But we instituted a quick key, the F9, on any Constellation, um, product that you can navigate to all of the main areas of the page, too, so you can jump from the main to the navigation to the utilities if you are visible and using the keyboard.

So only Jaws users have that key where they can jump through.

But now we said, hey, anybody who's using a keyboard or a line on a keyboard can actually navigate there too.

So just thinking a little ahead and something that could maybe annoy some of you but are focusing on active elements of something very important that we built into Constellation that has a white ring, a blue ring, and something in the middle so that it can pass contrast across any background, and it's consistent across the entire product.

And our traditional it was a little difficult to do that because of the way it was built.

We actually had to do focus rings for each individual element, individual element.

But in Constellation we just like it across.

So that that was a big win for us too in Constellation.

Another thing we did, which I love, we took a different approach in authoring.

So over time, Pega had built up in our traditional environment.

There's so many different ways that you can do things, and some may be like I always say, helper text.

There's five different helper texts.

You know, 2 or 3 of them are more accessible than the others, and it was really up to the author to figure out which is the accessible option.

Which one can I use? Do I have to read the documentation or get training? And that could be really, um, you know, a pain for some people who might not be as familiar.

But what we did with our authoring and Constellation is everything is out of the box following the wcaG guidelines.

And anytime you want to make any change that doesn't necessarily meet it, we're going to flag it.

So that way we're sort of driving the in the opposite way.

We're moving everybody to be fully accessible.

All the options you choose will be accessible, but we are allowing some flexibility if you need for your business reasons to take things off. So in the example on screen, I have just different color contrasts that you might choose.

And we're going to flag that to you say, hey, you know, we're just letting you know that this might not pass the guidelines.

You could still use the colors you choose because they might be your branding, but we're just flagging that.

Another example on screen is we have a hide field labels option.

Obviously visible labels are what we want to encourage in part of wcaG, but we are going to add the option so that because there are business reasons that you might want to hide it.

If you have cards, like if you're on a retail site, you're buying a shirt and you might say, you know, red extra large cotton or something like that.

Some people say, oh, do you really need labels so you can take those off if that's what your business requires? But again, we're going to flag you and just say, hey, you know, just so you know, you should have visible labels.

It's not really meeting wcaG guidance, but you could still continue.

And we did that also with conditional formatting.

Conditional formatting we're introducing in Infinity 25.

And if you're aware, but a really exciting option when you have tables that if, say, a row of say of revenue data and it goes above a certain mark and you want to mark it as green, like, hey, you guys are doing really well.

If it's red, it's going to turn red.

But we know that we need another indicator, not just red and green.

If you have any kind of color deficiency.

So we require that it has an icon of sentiment just to give some indication of what red or green might mean.

But you can turn those icons off and that's fine.

But we're just going to flag and say, hey, you should have something other than color to indicate this.

So that's what we're trying to do in authoring, just sort of a few examples of how we're kind of flipping the switch there and saying out of the box, it's going to be accessible, but we have some flexibility and let you choose, you know, if you want to do these other things, repeatable navigation patterns geared towards efficiency.

Um, we're really excited that in 25, again, we're going to have accessible, um, embedded data or inline editing within tables. We've been struggling with this for a long time.

For those of you who might be familiar with tables, um, putting in interactive elements within cells of tables can be quite challenging in the grids that we have.

So we have input fields and dropdowns and all kinds of things.

So we've made them navigable with a keyboard and jaws.

Um, and we actually took it even a step further because we wanted to make it wcaG compliant, but also efficient, as I said.

So, um, normally for grids you navigate with arrow keys on any interactive element, you have to hit enter, then you have to go in, type something, escape, and then you arrow to the next cell.

Then you enter.

And it was just it just was taking a long time for anybody to, ask.

You know, if you imagine if you had to enter a lot of data into a table, that would take a long time for a keyboard user.

So what we decided to do, we kind of broke the mold a little.

As soon as you hit enter, you move into tab mode.

And now it's like it's a form.

So you just hit tab, tab, tab so you can tab right through those fields and get all of the interactive fields ones.

Then you can hit escape, go back to Arrow Key if you want.

So yeah.

So you know we really and we've been testing this out.

We did user testing as well to make sure that users with visual impairment, you know, could figure that out.

And at the end, you know, they were very pleased and said, yeah, if I had to enter a lot of data this would be the way to go.

So what we did is we took that same pattern and we introduced it into hierarchical assignments.

So if you have a long list of assignments you can arrow down through, this is in 25 as well.

You can arrow down through those assignments.

But once you have interactive elements like a go button or a network, you hit enter. And now you can tab through all the interactive elements in your assignments, and you can just go through by tab if you want.

Or you can escape out and then go by arrow down the assignments.

And we brought that through into our card navigation as well.

So so you can navigate through cards with arrows hit enter.

Then you can go into any interactive elements that are reside within the cards.

So when I talk about design first it means like we've actually thought about this in the design and we saw different types of features coming in and say, hey, we got a nice pattern.

Let's leverage it across these different patterns.

So our users aren't learning different ways to navigate all the time.

So another one is repeatable navigation patterns is drag and drop.

It was another one where we were working with different design teams and saying, hey, you know, Blueprint is doing drag and drop.

Oh wait, lists is doing a drag and drop our insights team.

So we said, you know what, let's get one pattern because there's many different ways to do drag and drop.

In fact, there's no like one way that the wcaG says to do drag and drop.

But we did some research.

We found some standards out there that people were liking.

So we said, all right, we're going to go with this standard approach, and we're going to do it across the board.

And we could do that because like I said, we were doing it in the design phase first.

So just leveraging it across.

I'm going to jump real quick.

So that's just a little bit about, um.

Constellation.

I just want to give you a flavor of, um, when we say, oh, you know, Constellation was built with accessibility first. What does that mean? That's what it means.

It's we're really taking it right from the design side and building it in from the beginning.

Um, what we're doing with Pega, GenAI and accessibility.

To me, it's really exciting what the impacts are.

So we know the general state of the work in digital economy, business applications, SharePoint, intranets, portals.

We have multiple projects going on different channels, email, chat, conferencing and very rapid pace.

Everything is done yesterday, you know.

And and can you imagine what somebody with a disability might be facing? You know, it's overwhelming for all of us.

And on screen, there's a person on a phone with all of these things coming at them, and we do that every day.

But if you can imagine a person with a disability, it could be even that more challenging for them.

So so what could that impact be? So what we decided to do is take a look at a particular area of disability and cognitive and learning disabilities, particularly those with neurodivergent.

15 to 20% of the global population actually has some level of neurodivergence.

And I was struck by how big that number is, actually.

And some of the common disorders that I'm sure all of you have heard of at some point is dyslexia, which is like learning disorder.

There's a lot of different learning disorders.

Dyslexia is one of the most common, and it could be on a range, you know, like slight dyslexia or, you know, it might be a major impediment for some people.

And their challenges are grammar, spelling, writing and comprehension for attention deficit hyperactivity disorder, ADHD.

Theirs could be focused concentration organization, autism spectrum disorder, heightened sensitivity to stimuli planning.

Prioritized time management is important for them.

And then Huntington's, Huntington's disease, Parkinson's disease, amnesia, dementia, aging they all go into sort of the memory types of disorders.

So remembering tasks and information from one one page to the next. So these are sort of in the neurodivergence world.

These are some of the most common things that people suffer with on a day to day basis.

And because of the 20%, I'm sure that there are people in your family or your colleagues and their families who are actually facing some of these disorders.

And it's it's often referred to as an invisible disorder because you probably don't even know it.

Well, you probably are sitting next to people you know in your organization who actually are suffering, some slightly, except they just do a lot of things to make sure that they can complete their tasks as well, but might have some barriers that you're not even aware of, actually.

So what is what what are things that help? I was doing a lot of research, and there's a lot of documentation, things that are coming out around Neurodivergence and I and how it's benefiting people.

I presented some of this at a, at a conference, and a lot of people came up and said, I resonate with that, you know, it resonates with me.

I can I can see that.

And I understand that where that's going.

And a lot of research articles.

If you do a little bit querying, you'll find the same thing.

So some of these AI tools such as summaries on screen, I have the um, it's like the transcript that you get after you might have a video conference in Zoom or WebEx, you get a transcript and then it will generate notes and action items.

And we probably are.

That's cool.

That saves us a lot of time, right? I don't have to take notes during my meetings.

You know, I can just go in there and clean it up.

It's not 100%, it's AI.

But, you know, I can clean it up.

Save me a lot of time.

Um, well, what are we doing in Pega with Pega AI? I have a customer service app up right now.

Just a little, you know, slide of it here. But, um, at the end of a call, say, if you're thinking of a call center and somebody is helping another person, they have to capture at the end of that, that interaction summary that enables somebody to who comes in after like the next day to know what happened with that client.

Um, and it enables the manager to make sure that they're following all the protocol.

But you have to write.

You have to remember that.

So I'm assuming when you're on the call with them, you have to be writing, taking notes, or you just have to remember it after the call.

What I is doing now and what Pega is doing with AI is doing that interaction summary for you.

And what's really cool is if you have voice AI or that conversational AI, it's going to capture the call that you're on with them.

So the actions you're taking in the application, as well as the voice AI that's coming through, you know, as you're having your conversation, it's recording that.

And then it comes up with, you know, Jill, thanks, Sarah, for being a valued customer for several years.

Sarah requested to change her address due to moving to a new location.

Jill offered assistance.

It's a little story, but it captured everything that happened on that call.

So when you think about that, it really breaks down complexity of content into smaller and more manageable chunks.

It's elevating key concepts, simplifying the language, and reduces noise.

It saves time and effort of writing notes.

And if you think of somebody who has like dyslexia or problems with grammar or spelling or whatever, they don't have to really worry about that, that because the AI is taking care of that.

So they don't have to be anxiety about am I spelling this right? Am I? My sentences, you know, correct.

And all of that.

Um, that's not the important thing.

The important thing is to make sure that your customer is is getting what they need, and that's it.

Allowing focus on the customer rather than the note taking. But all the note taking is happening.

You just don't have to worry about that.

So that kind of levels the playing field for individuals who might have some type of neurodivergence where that is all difficult.

It could be memory, it could be, like I said, dyslexia or anything like that.

You don't have to worry about that.

You're listening to your customer and you're solving their problems, and that's really all you need to be doing.

Another example is like for form field suggestions.

We all know when we go on the web, when you're filling out a form, it kind of has the options to populate for you.

That's part of wcaG and it's expected.

But what Pega is doing really, again, takes it to the next level with AI.

If you have voice, AI or digital messaging AI, it's capturing that conversation.

So if you say, hey, Sarah, you know, you wanted to move your address, where are you moving to? Oh, I'm at one two, three Main Street in Woburn, Massachusetts.

Great.

Well, the eye is actually populating the form that you have up for her move.

So again, it's you have to go back and check and verify, but you don't have to worry about the spelling or the population.

It's recognizing entities.

Oh, Massachusetts.

That's a state.

That's a city.

And it's actually populating that for you.

And then you just have to go through and accept it or not.

Now some of them are going to be blank and you're going to have to fill them out.

But as the eye gets better and starts to learn, it's going to fill out a lot of these form fields that you don't have to do that. So again, it's reducing anxiety for people, spelling errors and such.

It's saving time and effort of writing information, allowing again focus on the customer and verification.

Okay this is what I have so I don't have to listen and type.

And you know all of that.

So again it's just really leveling the playing field for all individuals with Neurodivergence in an organization.

Another one I wanted to introduce was um, guidance.

I think guidance is a really cool thing.

And a lot of people with dyslexia have always said that Grammarly has been a game changer for them.

So Grammarly helps with grammar, obviously, and with spelling.

But what they're doing is now they're using contextual AI.

So on screen I just have like a slack form that says, we're ready to move forward with a project plan.

Once you take a look at the draft.

So now Grammarly is saying, hey, it looks like you have a plan.

Maybe you need to put a deadline to that plan.

And so it gives a suggestion.

Can you review the plan by Friday? That's all.

Like Grammarly doing it.

So that is just saying, not only am I checking your grammar and your spelling, but I'm also saying by the context of what you're writing, I think you should probably get a date on your plan.

I was like, that's pretty cool.

So that's kind of where Grammarly is taking AI.

So again, like, what is Pega doing? So Pega is also doing that contextual guidance.

So if you're on the phone again talking with an individual, you know, you're helping them.

They say, hey, you know, I'm kind of interested in autopay or e-bill and what is that? Boom, a suggested article will come up that says, hey, email's a smart, convenient service.

I can read it, I can offer them, oh, this is what it is.

Do you want me to send you the article on it? But it's bringing that up.

I didn't have to go search.

In my knowledge article, there's a search option for knowledge articles.

But the I was listening to our conversation and it's saying you might want to have this and it brings it right up.

So oh it's right here.

I don't have to go query and search in knowledge articles which might take somebody keyboard or with Jaws or screen reader a long time to find or anybody else with a neurodivergent disorder.

Here it is.

It's right here.

Another thing that we're doing is that kind of looks small, but it's in our suggested actions.

It's also listening to the conversation, the voice conversation or your digital messaging conversation and is bringing up a suggested item.

Oh, you know, I really think I want to go to autopay and it brings up the manage autopay thing and all you have to do is click on it, the form comes up and you fill it out for the customer.

Now, before you had to click on that add case button, you had to maybe scroll through a whole bunch of different types of case types and select it and then go here.

It's bringing it right up.

So it's contextual and it's bringing up using AI based on your conversation.

This is what I think you might need to know whether it's an article suggested action and I don't have it on here.

But there's also talk tracks.

So you can also have a talk track.

And what is the next thing you should ask.

So again it's elevating the relevant content reducing anxiety.

These are your next steps.

Saving time and effort of hunting for content and allows focus on the customer. So again like a game changer, these are the real things that are going to have an impact to to users as well in in using the application.

Another one is take action okay.

So their summary summarizing things they're making suggestions.

What about actually taking action.

So on the screen I have a woman who's coming out of a cab and she's talking in her phone and says, Hey Siri, text Bob, I'll be home in 20 minutes.

I do that all the time.

And so Siri knows all Bob, you know, he goes to the contacts.

This is Bob's mobile.

I'm going to send this text.

You know, it's doing all that behind the scenes, but I'm telling do this now.

What Pega's doing is in a similar way, writing all the interaction summary that we just showed before earlier, but now it's also having follow up tasks.

So if I did ask them to move my service or I need an address change, I'd say more of a move of service, I guess scenario where, okay, there's some follow up tasks, we have to get a technician to actually move your service.

Maybe it's the cable company, maybe it's, you know, whatever it might be, they need to come.

So I'm going to set up a task for you.

And that's what we're doing here.

We're summarizing and we're doing follow up tasks.

You can again go edit it, delete it or change it.

But again, I don't have to remember all of the tasks that maybe I had to do on the call.

It could have been a very complicated customer.

And she had like five different things that you needed to follow up on, but the eye is catching all that for you there, summarizing it.

And they're saying these are the tasks that came up.

Similarly, if you think about those notes and action items that came out of the transcript for WebEx or something. So that's another game changer for for Pega GenAI really contextually giving the information to you when you need it.

And last, this is just one I love because there's so much about alternative text and putting that on graphics and maybe auto generating, um, descriptions for uh, for live, uh, graphs and things like that.

But we're doing in our predictions, um, is actually giving an explanation of what exactly does the graph mean.

So on the screen it says it's a graph that shows the top influencing factors for meeting the probability of meeting a service level agreement.

And it has these are the influencing to make it.

They'll miss it or this is what they won't miss it.

But the explanation on the bottom what we're doing with AI is the customers claim is at risk of violating the SLA due to a combination of factors, including a lack of a police report, a long time since last client interaction, and a pedestrian being involved in the incident.

So it's saying exactly what the graph is telling you.

You don't have to interpret the graph.

You don't have to have the description of what the graph is.

It's saying this is what the problem is.

This is what you need to be aware of.

And it gives a suggested action to reduce the risk of this SLA being violated.

The adjuster should ensure a police report is attached and contact the client within one day.

So again, game changer.

I don't really have to worry about interpreting a graph.

If I had dysphagia or any kind of um, I would say, you know, some type of a dyslexia or other learning disorder where I'm having trouble with the graphs and understanding them.

I have trouble sometimes if they're really confusing and complex.

This is just telling you this is what it means and this is what you need to do.

And that's another game changer to me, because now I can get on the phone, you know, and make sure I call and make sure that they attach their police report.

So perceivable content, improved comprehension, reduced cognitive load, and identifying next steps and tasks.

So really cool stuff that we're doing with GenAI.

I only see it getting better.

Of course, all of this has to be accessible for for screen reader users and keyboard users as well.

But there's a whole Neurodivergence population out there, over 20%.

Like we said, that's going to really be impacted in a very positive way by some of these Pega AI implementations.

So improved.

These are just kind of the quick recap.

AI's improve understanding of data visualizations in their context, summaries of work activities and interactions, reduction of data entry by intelligent auto population guidance assistance through experience and immediate action items for follow up.

And just to bring that chart up, I had below something like dyslexia where grammar, spelling, writing comprehension might be challenging.

Pega GenAI has data visualization descriptions, summaries of work activities and interactions.

Intelligent auto population for ADHD focus and concentration might be difficult.

We have summaries of work activities, interactions, guidance and assistance, and talk tracks, generated tasks and similar down the line.

They're really lined up.

So pretty awesome, pretty awesome.

Really excited about some of that.

And I'm going to move on to a demo.

I don't know if anybody had any questions.

Yeah.

Did you have a question.

No, no.

He's just don't be afraid.

Yeah. So I'm going to just do a quick demo of Blueprint with keyboard just to show you, we've been working very closely with our Blueprint team because it really is the future of authoring, particularly for those with disabilities.

And we're making sure it's built from the ground up to really be accessible.

So I did not necessarily do a demo, but I'd like to do a keyboard demo just to show you how we're really thinking about it.

So I'm gonna go to my Blueprint.

Yeah.

All right.

So I'm going to create a Blueprint.

You can see my cursor.

I'm not going to be using my mouse over there.

So what I'm going to do is you can go and choose any of these, but I'm going to upload a supporting document.

That's something you saw in Karim's keynote this morning.

Um, what's beautiful about that is can also I've done a Blueprint.

And what I'd like to do is where's my shift? Here we go.

Shift tab.

Down.

Okay.

Tab.

Tab.

I'm not as good in this environment.

Let me see.

Oh.

Hang on.

All right.

I may have to cheat. Let me see.

Um, this is just getting into my, uh, my back end here.

All right.

I'm just.

I am going to cheat right here because, uh, this is different than when I was looking at it this morning, and I don't know what.

Nope.

It's just a little bit different.

Than where I was.

So bear with me one second.

There it is.

Okay.

That's all.

Sorry.

I just wanted to make sure I got the right, uh, Blueprint.

To to load up.

Okay.

And it's loading up.

Winslow is my dog.

He's an English cream golden retriever, and, uh, he's, like the center of our lives, as most dogs are.

As soon as he walked in our house, he kind of ran the home.

And, uh, it's very difficult when we go away on vacation because we have to very well plan everything out to make sure that he's happy and content until we get back.

So I'm just I'm just doing a quick Blueprint on his, uh, his little time during our vacation.

So it uploaded the content.

I'm just going to edit it just for simplicity and go through the tab. Next.

Next.

Okay, here I'm in that and it's Winslow's week.

And we are the power family.

Now it's analyzing, researching, building, architecting and all those fun steps.

Tailoring.

All right.

Winslow's week.

Okay, so we have our walking routine.

We have our feeding schedule, we have our grooming session, and.

Oh.

How did veterinarian checkup get in there? Winslow does not like to go to the vet as most dogs do.

Not.

So I'm not going to torture him while we are away.

We can postpone that appointment and let's see.

Walking.

That's what I want to show you with feeding schedule.

Food is more important to him than walking, as with most dogs.

So we've implemented for our drag and drop spacebar to pick it up.

Move it with your arrow key, spacebar to drop.

Simple.

So feeding is number one for him.

So that's what we did.

Now we have walking routine as his workflow.

But I'm going to change that to his feeding routine.

And we can go through any of these and edit them. We can add steps, we can add stages, anything we want.

Um, monitor, adjust.

If we adjust his feeding, we want to make sure somebody knows about it.

I'm just going to show you we can add a notification.

Tell Jill.

Okay I see it's there.

So I'm just going to so it's there add step.

We're good.

Next.

Now here we can go into obviously the different data objects.

If we want we can add one.

We're not going to do that or import data definition all that fun stuff.

These are all the data objects we'll just skim through Next.

And then we have the personas pet owner, walker, groomer.

All good.

We're going to go through those and we're going to preview the app now.

And there's our app.

And as Kerim showed this morning you know it's interactive.

So you know here I can change this feeding schedule to his walking schedule.

It's interactive and works.

So you can get a full understanding of what it's going to be like.

These are all the different, you know, desktop, mobile, Salesforce, whatever you want.

But all of these are um, again, fully accessible.

So we're um, that's just a little bit I wanted to show you because that's our future of authoring.

We're really focusing and making sure that we make that accessible. So regardless of your disability or assistive technology might use, you can create a Pega application.

Once this is done, you just download the Blueprint, you can upload it into an app studio and you're good to go.