eBook | PDF | 37 Pages
Pega Customer Engagement Studio Security and Privacy
You'll learn:
- How CES secures AI interactions through enterprise-grade governance and controls
- The guardrails, approvals, and audit trails that keep AI actions predictable and accountable
- How customer data is protected with role-based access, encryption, and tenant isolation
- Pega's approach to AI governance, monitoring, and responsible AI operations
- Why prompts, responses, and customer data are never used to train AI models
Related Resource
Ready to build a Blueprint?
Choose the reinvention engine for your needs.
For workflows & app design
Reimagine your processes and turn any workflow into a build-ready application with confidence.
For marketing & CX strategy design
Visualize customer journeys and engagement strategies across all touchpoints and activate them.