Pega Customer Engagement Studio Security and Privacy

You'll learn:

• How CES secures AI interactions through enterprise-grade governance and controls
• The guardrails, approvals, and audit trails that keep AI actions predictable and accountable
• How customer data is protected with role-based access, encryption, and tenant isolation
• Pega's approach to AI governance, monitoring, and responsible AI operations
• Why prompts, responses, and customer data are never used to train AI models