Skip to main content

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice

Video

Pega Community Forum - EY Keynote: The benefit of Client Centric workflows in Financial Services

Digitization offers the financial industry the opportunity to move a traditional, fragmented approach to client onboarding and KYC to integrated end-to-end processes. At the same time, digitization triggers clients’ expectation for effortless, seamless, and time-efficient interactions such as onboarding for my banking accounts, for applying banking products, and many more. Both can be seen as paradigmatic change for the entire financial industry. Workflow based end-to-end client onboarding and KYC processes, combined with an increased use of technologies such as Machine Learning, are the key levers to achieve substantial benefits for both parties: client satisfaction and efficiency, accuracy and significantly increased quality of compliance and AFC capabilities.


Tags

Topic: Customer Onboarding Topic: Customer Service Topic: Operational Excellence

Related Resources

AI in Innovation

Unleash the power of AI innovation

Learn about enterprise AI and how it'll drive the future of business outcomes.

Why Pega

Why Pega?

Uniquely powerful software isn’t the only thing that sets us apart.

Share this page Share via x Share via LinkedIn Copying...