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Data Sheet

Pega Care Management Application

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KEY CHALLENGE

Health plans and providers are experiencing disruption in care and disease management needs. Unfortunately, legacy systems lack engagement capabilities needed to deliver impactful outcomes. New technology is needed to support new business models as all parties in the healthcare ecosystem seek improved clinical, financial and operational outcomes.

THE SOLUTION

The Pega Care Management solution is a unified platform that enables care teams to deliver innovative, patient-centric programs across case, disease, utilization and wellness management. Leveraging Pega’s best-in-class BPM and CRM technology, the solution optimizes care planning, engagement, communications, operations and reporting to deliver the highest quality, most cost-effective management possible.


Tags

Challenge: Customer Service Challenge: Intelligent Automation Industry: Healthcare Product Area: Platform Topic: Case Management and BPM Topic: Customer Service

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