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Data Sheet

Pega Always-on outbound Data Sheet

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Pega Always-on Outbound capabilities help clients increase response rates by 5x. Unlike systems that were built to push products to segments, we monitor each individual’s context in real time, and use machine learning to assess their needs. Then we proactively trigger personalized messages on their preferred channels – exactly when and where they need them.


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Product Area: Marketing Topic: AI and Decisioning Topic: Personalized Customer Experiences Topic: Scalability Challenge: Customer Engagement Challenge: 1-to-1 Marketing

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Pega Infinity

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