Skip to main content

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice

Webinar

New York Life Direct: Empowered Through Exceptional Customer Experience

New York Life Direct (NYL Direct) set out to transform its customer experience. In this webinar, Matthew Wehrly, NYL Direct’s Corporate Vice President of Service Strategy, discusses why improving customer experience was a critical driver for NYL Direct, what business improvements resulted from the transformation of the customer experience, and how the use of the right technology accelerated results.


Tags

Industry: Insurance Product Area: Customer Service Solution Area: Customer Service Topic: Personalized Customer Experiences

Related Resources

AI in Innovation

Unleash the power of AI innovation

Learn about enterprise AI and how it'll drive the future of business outcomes.

Explore topic
Why Pega

Why Pega?

Uniquely powerful software isn’t the only thing that sets us apart.

Find out more
Share this page Share via x Share via LinkedIn Copying...