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Exceed customer and agent expectations with intelligent automation

Deliver a simplified experience, seamlessly.

Digital transformation is complex. That’s why Telenet, Belgium’s largest telecommunications firm, partnered with Pega to eliminate the roadblocks and reimagine its customer journey.

  • Learn how Pega cut down 30 complex processes
  • Discover how Telenet built a consistent, top-notch customer journey
  • See the impact Pega Customer Decision Hub™ had on call center

Tags

Industry: Communications Service Providers Solution Area: Customer Engagement Topic: Customer Engagement

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