Interview | 01:45
Exceed customer and agent expectations with intelligent automation
Deliver a simplified experience, seamlessly.
Digital transformation is complex. That’s why Telenet, Belgium’s largest telecommunications firm, partnered with Pega to eliminate the roadblocks and reimagine its customer journey.
- Learn how Pega cut down 30 complex processes
- Discover how Telenet built a consistent, top-notch customer journey
- See the impact Pega Customer Decision Hub™ had on call center
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