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ePlanning Phase 4NSW Department of Planning, Industry and Environment

Presenter: Kiersten Fishburn, NSW Department of Planning, Industry and Environment

Watch this session to learn how NSW Department of Planning, Industry and Environment:

  • Explored the development of the NSW Planning Portal, DPIE’s online environment where citizens can access planning services and information from anywhere at any time
  • Fostered citizen engagement and delivering exceptional customer services by streamlining and enhancing existing processes in order to improve planning outcomes for all stakeholders
  • Used intelligent technology to enhance transparency and access to information through providing Open Data in a variety of digital formats


Topic: Digital Transformation

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